ReviewTerminal
Home/Shopping & Fashion/Dinili
D
PoorShopping & Fashion

Dinili

dinili.com
2.2

36 reviews

14%
5-star
17%
Positive
50%
1-star
Write a review
ReviewTerminal Summary

Dinili has a severely damaged reputation (2.2/5) due to systematic issues with product misrepresentation, quality control failures, and deceptive return practices, though a minority of customers report satisfactory purchases.

What customers love

  • High-quality fabric and materials when items match descriptions
  • Fast delivery and good packaging for orders that arrive correctly
  • Competitive pricing and stylish designs

Common concerns

  • Products consistently differ from website images in material, color, fit, and quality; customers receive cheap substitutes instead of advertised items
  • Deceptive business practices including false Netherlands address (actually China-based), misleading branded product claims, and fake images copied from legitimate retailers
  • Exploitative return policy requiring customers to pay expensive return shipping to China (£19-£27+) while company initially refuses refunds and offers discounts instead; refunds delayed or denied past chargeback windows

Customers mention

Product misrepresentationCheap quality/fake materialsReturn shipping to ChinaFalse address/location deceptionFake branded itemsPoor customer service
Filter:
Sort:
Showing 5 5-star reviews
P
Verified
Phuc Ngo
18 May 2026

I am incredibly happy with the shirt I…

I am incredibly happy with the shirt I purchased from Dinili. The linen shirt was delivered on time, it is a perfect fit, and the quality of the fabric is far better than I had expected. Totally recommended.

Q
Verified
Quynh Do
18 May 2026

Fast and excellent quality services

Fast and excellent quality services. Extremely satisfied client.

H
Verified
Huyen Dang
14 May 2026

Trustworthy and true to their word

Trustworthy and true to their word. The order process was easy, I will shop here again in the near future.

A
Verified
Adore Pierre
19 April 2026

The price is lower than I imagined the…

The price is lower than I imagined the quality to be, the fit is flawless and the materials are comfortable and well constructed. All was well packaged and punctual. I have already worn one of the pieces multiple times and got compliments. Will also be re-ordering.

L
Verified
Linda Zarifis
19 March 2026

I fell in love with the oversize…

I fell in love with the oversize jumpers and ordered one. Am really pleased with it, the fit is just how it looks on the site and it's lovely and cosy. Now looking for my next purchase!

Dinili — Review Summary

Based on 36 verified customer reviews, Dinili holds an average rating of 2.2 out of 5 — rated Poor on ReviewTerminal. 17% of customers gave 4 or 5 stars.

Similar companies in Shopping & Fashion

View all Shopping & Fashion companies →