DJ Alexander delivers consistently excellent service with a 4.8/5 rating driven by staff professionalism and responsiveness, though one tenant reported severe maintenance neglect post-contract.
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Customers mention
Karolina was absolutely amazing throughout the whole process. She was very helpful, professional, and patient. She explained everything clearly and made sure I understood every step. Communication was excellent, and she made the entire experience smooth and stress-free. Highly recommend — thank you, Karolina!
It has been a fantastic experience with D.J Alexander Inverurie Branch. They are very friendly, professional and responsive team. There is always some one to answer your questions. Responses to emails or messages are very quick. They Always get back to you. This is my second rental with the Inverurie office and I have absolutely no regrets. All maintenance issues are addressed immediately, and I have never had to worry about any outstanding work. Special thanks to Ailsa my property manager and to Charlotte who have been exceptional every single time. We appreciate you!
I was very impressed by the professional and friendly manner of the Property relationship manager Kaylee Edwards.
Diane Harte was handling the letting process for one of my flats. She has been excellent and ensured a quick change in tenancy.
Cameron and Sana have been incredible throughout the letting process. They kept me regularly updated, were always happy to help with any questions or phone calls, and were very proactive in getting the property re-rented quickly. Their communication and professionalism made the whole experience smooth and stress-free. I’d highly recommend them and the agency to other landlords.
I was very pleasantly surprised at the lovely courteous young lady, that came to visit this morning. She was very polite & knowledgeable on all aspects of rentals. A credit to DJ ALEXANDER company.
DJ express was amazing. The replies were quick swift and any confusions which were very small were resolved in moments. A big shout-out to Emma Wright for her great help to me and my friend, she is a great example of how a renting agent should operate. A big thanks Emma :)
Kelsey the property manager was extremely helpful and efficient in helping us secure our flat. She understood our concerns and acted accordingly. She was very cooperative with a caring and bubbly personality. A very personable agent and would highly recommend for others!!
Hope Smith was very helpful when I spoke to her. She returned my call promptly, explained everything. She was very pleasant.
I am living in rented property through DJ Alexander.Connor Quinn who is very friendly,understands and tries to solve any kind of issue as soon as possible.He is a proactive communicator.I wouldn’t hesistate to rent through them again.
We have rented this flat for many years. Connor did the annual inspection today and was a pleasure to deal with. Very respectful and efficient. No issues. Our landlord is great too and has always been good in dealing promptly with any breakdowns/upgrades required.
I would like to thank and commend Harrison Reeves for his perseverance in resolving a complex plumbing issue in my property. Harrison kept me informed at every stage of proceedings, patiently and courteously talking me through the process. An extremely affable young man and a credit to his employer.
Brandon was very helpful showing us around in the flat. He was not in a rush and answered question fully. He was also reachable by phone afterwards for question which occurred after a while. Jennifer was also very helpful and responded quickly.
Very efficient service and I was kept up to date and well informed. Brandon Wiseman was very helpful at all times. I'm very grateful for all the assistance.
We have had brilliant service over many years with DJA. Everyone we have dealt with in both Edinburgh and Aberdeen has been of the highest possible quality and professionalism: well done. We have multiple interactions but our most recent one in Edinburgh has been with Brandon Wiseman who has secured a new let for our property there. His colleagues in the Handover team have done a great job too.
Based on 40 verified customer reviews, DJ Alexander holds an average rating of 4.8 out of 5 — rated Excellent on ReviewTerminal. 98% of customers gave 4 or 5 stars.