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DJ Alexander

djalexander.co.uk
4.8

40 reviews

88%
5-star
98%
Positive
3%
1-star
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ReviewTerminal Summary

DJ Alexander delivers consistently excellent service with a 4.8/5 rating driven by staff professionalism and responsiveness, though one tenant reported severe maintenance neglect post-contract.

What customers love

  • Staff responsiveness and communication - quick replies, regular updates, and proactive problem-solving across all locations
  • Individual staff professionalism and helpfulness - named agents (Connor Quinn, Brandon Wiseman, Sana, Emma Wright, Ailsa) consistently praised for going above standard duties
  • Efficient lettings and handover process - fast property re-rental, clear explanations, and smooth transitions for tenants and landlords

Common concerns

  • Post-contract maintenance neglect - one tenant reported months-long delays on closet installation and unresponsiveness to follow-up maintenance issues

Customers mention

professional staffresponsive communicationproperty managementmaintenance issuesletting process
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Showing 35 5-star reviews
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Verified
Simran sangwan
14 May 2026

Excellent service

Our experience with DJ Alexander was brilliant. It was quick and easy process to secure the rental property . The property manager Brandon Wiseman provided a good viewing of the flat and clarified all the doubts regarding the process . Overall, I would highly recommend DJ Alexander for rental properties.

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Carmen
13 May 2026

I would like to express my sincere…

I would like to express my sincere appreciation to Emma Fairgrieve for her excellent support and professionalism in handling the letting issues for my property in Glasgow. She was always responsive, patient, and proactive in resolving matters efficiently, which gave me great peace of mind throughout the process.

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Siyu Yang
13 May 2026

My property manager Connor Quinn is…

My property manager Connor Quinn is very nice and very professional. Many thanks for the support and the help in the room inspection.

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Carol
13 May 2026

Excellent service from Damir

Damir Maratov (Property Relationship Manager) is the most helpful staff member I’ve ever dealt with at DJ Alexander. Whenever tenants raise different issues, he proactively contacts different contractors, compares quotations, and provides me with professional advice. Every problem has always been resolved smoothly and efficiently. I truly appreciate all the support and help Damir has provided.

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Khushi Wadhwa
13 May 2026

Excellent communication from Connor

Connor was incredibly helpful, professional, and responsive throughout the whole process. He made everything feel very straightforward and was always quick to answer questions and provide updates. Although I ultimately went with another property, I really appreciated all his help and would definitely recommend working with him.

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Mrs Porter
13 May 2026

A Porter

As a landlord we had an issue with our flat with a contractor and Hope Smith was helping us deal with the problem. She was responsive, polite and went out of her way to deal with it. In fact, she used her own time to do this. Hope is an asset to your company!!

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Michael Cassie
13 May 2026

I dealt with Ailsa in the Inverurie…

I dealt with Ailsa in the Inverurie office and I have only good things to say about her and her professionalism. Happy to help with queries and quick to assist the tenants where possible. I'd recommend them to others.

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Ariana Axiaq
12 May 2026

Abby was an absolute angel

Abby was an absolute angel. Went to wrong office to collect property keys and she went out of her way to give me a lift to the other dj alexander office the other side of town. 5 star service.

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Alison Leishman
12 May 2026

The team at DJ Alexander lettings Edinburgh

We have just moved into our new rental property in Edinburgh. The handover was handled by Kelsey, in a friendly, professional and efficient manner. making our move flawless and straightforward. Our thanks also go to David and Laura. They are all real assets to DJ Alexander.

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Taylah Sherd-Lawler
12 May 2026

Connor came to do my mid year…

Connor came to do my mid year inspection and was great! Super polite and friendly and super approachable. Was able to answer questions and help me with a couple queries. Was very prompt as well!

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Stella
12 May 2026

Joye has been absolutely brilliant

Joye has been absolutely brilliant in helping me take my first steps onto the property ladder. Joye has been very kind and fast with all her email replies. It has given me more confidence in finding my new flat. Thank you Joye

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Iain Somerville
12 May 2026

I had an issue with a heat alarm in my…

I had an issue with a heat alarm in my flat. It kept beeping and I didn't know know what to do to make it stop. I phoned DJ Alexander and was put through to Lizzie Mackenzie, Property Relationship Manager. She advised me on the procedure for changing the battery by switching off the power at the mains and removing the device from the ceiling. It was very easy to accomplish and I was able put it back no bother. Problem solved.

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Pam
9 May 2026

Happy client

Really well set up team with regards to letting out my flat for me. Always good communication, friendly and professional staff. Niamh was particularly helpful in ensuring a fast and smooth transition for me between old and new tenants. Would recommend.

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georgie lloyd
8 May 2026

Sana was so so helpful in helping us…

Sana was so so helpful in helping us secure a flat we are beyond grateful!

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Lauren
8 May 2026

Helpful with renting!

When renting a new property with DJs Emma Wright has been very helpful, communicative and understanding. I would recommend her service to others. Thank you!

Page 2 of 3 · 35 5-star reviews

DJ Alexander — Review Summary

Based on 40 verified customer reviews, DJ Alexander holds an average rating of 4.8 out of 5 — rated Excellent on ReviewTerminal. 98% of customers gave 4 or 5 stars.

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