DJ Alexander delivers consistently excellent service with a 4.8/5 rating driven by staff professionalism and responsiveness, though one tenant reported severe maintenance neglect post-contract.
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Our experience with DJ Alexander was brilliant. It was quick and easy process to secure the rental property . The property manager Brandon Wiseman provided a good viewing of the flat and clarified all the doubts regarding the process . Overall, I would highly recommend DJ Alexander for rental properties.
I would like to express my sincere appreciation to Emma Fairgrieve for her excellent support and professionalism in handling the letting issues for my property in Glasgow. She was always responsive, patient, and proactive in resolving matters efficiently, which gave me great peace of mind throughout the process.
My property manager Connor Quinn is very nice and very professional. Many thanks for the support and the help in the room inspection.
Damir Maratov (Property Relationship Manager) is the most helpful staff member I’ve ever dealt with at DJ Alexander. Whenever tenants raise different issues, he proactively contacts different contractors, compares quotations, and provides me with professional advice. Every problem has always been resolved smoothly and efficiently. I truly appreciate all the support and help Damir has provided.
Connor was incredibly helpful, professional, and responsive throughout the whole process. He made everything feel very straightforward and was always quick to answer questions and provide updates. Although I ultimately went with another property, I really appreciated all his help and would definitely recommend working with him.
As a landlord we had an issue with our flat with a contractor and Hope Smith was helping us deal with the problem. She was responsive, polite and went out of her way to deal with it. In fact, she used her own time to do this. Hope is an asset to your company!!
I dealt with Ailsa in the Inverurie office and I have only good things to say about her and her professionalism. Happy to help with queries and quick to assist the tenants where possible. I'd recommend them to others.
Abby was an absolute angel. Went to wrong office to collect property keys and she went out of her way to give me a lift to the other dj alexander office the other side of town. 5 star service.
We have just moved into our new rental property in Edinburgh. The handover was handled by Kelsey, in a friendly, professional and efficient manner. making our move flawless and straightforward. Our thanks also go to David and Laura. They are all real assets to DJ Alexander.
Connor came to do my mid year inspection and was great! Super polite and friendly and super approachable. Was able to answer questions and help me with a couple queries. Was very prompt as well!
Joye has been absolutely brilliant in helping me take my first steps onto the property ladder. Joye has been very kind and fast with all her email replies. It has given me more confidence in finding my new flat. Thank you Joye
I had an issue with a heat alarm in my flat. It kept beeping and I didn't know know what to do to make it stop. I phoned DJ Alexander and was put through to Lizzie Mackenzie, Property Relationship Manager. She advised me on the procedure for changing the battery by switching off the power at the mains and removing the device from the ceiling. It was very easy to accomplish and I was able put it back no bother. Problem solved.
Really well set up team with regards to letting out my flat for me. Always good communication, friendly and professional staff. Niamh was particularly helpful in ensuring a fast and smooth transition for me between old and new tenants. Would recommend.
Sana was so so helpful in helping us secure a flat we are beyond grateful!
When renting a new property with DJs Emma Wright has been very helpful, communicative and understanding. I would recommend her service to others. Thank you!
Based on 40 verified customer reviews, DJ Alexander holds an average rating of 4.8 out of 5 — rated Excellent on ReviewTerminal. 98% of customers gave 4 or 5 stars.