DJ Alexander Reviews: 40 Verified Reviews (4.8/5)

ReviewTerminal SummaryBased on recent reviews

DJ Alexander delivers consistently excellent service with a 4.8/5 rating driven by staff professionalism and responsiveness, though one tenant reported severe maintenance neglect post-contract.

What customers love

Staff responsiveness and communication - quick replies, regular updates, and proactive problem-solving across all locations
Individual staff professionalism and helpfulness - named agents (Connor Quinn, Brandon Wiseman, Sana, Emma Wright, Ailsa) consistently praised for going above standard duties
Efficient lettings and handover process - fast property re-rental, clear explanations, and smooth transitions for tenants and landlords

Common concerns

Post-contract maintenance neglect - one tenant reported months-long delays on closet installation and unresponsiveness to follow-up maintenance issues

Customers mention

professional staffresponsive communicationproperty managementmaintenance issuesletting process

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Showing 1 1-star review

Verified

jiayuan Zhang

14 May 2026

We rented a flat with them and it's…

We rented a flat with them and it's terrible experience. Once you signed the contract with them they won't do anything for you. We didn't have a closet for months and after chasing for ages we got a closet that feels going to fall any minute. Also there's other maintenance issues after that and they never care. DO NOT RENT WITH THEM

Frequently asked questions about DJ Alexander

Is DJ Alexander trustworthy?

DJ Alexander is rated 4.8 out of 5 from 40 verified customer reviews on ReviewTerminal — rated Excellent. 98% of customers gave 4 or 5 stars.

What is DJ Alexander's rating?

DJ Alexander has an average rating of 4.8 out of 5 based on 40 customer reviews on ReviewTerminal.

How many reviews does DJ Alexander have?

DJ Alexander has 40 verified customer reviews on ReviewTerminal. Every review is from a real customer and is published without company involvement.

DJ Alexander — Review Summary

Based on 40 verified customer reviews, DJ Alexander holds an average rating of 4.8 out of 5 — rated Excellent on ReviewTerminal. 98% of customers gave 4 or 5 stars.

DJ Alexander Reviews