Customers consistently praise Don't Waste Money for professional, friendly staff who clearly explain energy switching options and deliver significant savings, though two isolated incidents of poor advisor behavior and one unresolved refund issue stand out against the overwhelmingly positive feedback.
What customers love
Common concerns
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Good explanation of everything no pressure and save money
Really polite and helpful. Explained everything in full .
They said they would come back to sort out getting my refund but they never came back
Quick uncomplicated process
Good staff Olivier kerr
I thought the young man who dealt with me was really professional and also easy to talk to, he put me at ease straight away. He has really good people skills
Explain in full
I spoke to Simon from Don't Waste Money in my local town centre and he was incredibly helpful and very personable. He made swapping providers simple and also took the time to explain what I'm paying for and how it works. Overall, great customer service and I'm happy with the result (now paying half of what I was previously). Definitely recommend.
The guy was getting angry that I don't want to join and give him my details
Very professional staff Mr tom
No need no problems
Agent was very polite and helpful
Great help.
Great, really friendly service too and a great deal saving money on energy bills! Thankyouu
Josh was polite and explained everything I needed to know
Based on 20 verified customer reviews, Dont Waste Money holds an average rating of 4.6 out of 5 — rated Excellent on ReviewTerminal. 90% of customers gave 4 or 5 stars.