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ExcellentShopping & Fashion

Dont Waste Money

dontwastemoney.co.uk
4.6

20 reviews

90%
5-star
90%
Positive
10%
1-star
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ReviewTerminal Summary

Customers consistently praise Don't Waste Money for professional, friendly staff who clearly explain energy switching options and deliver significant savings, though two isolated incidents of poor advisor behavior and one unresolved refund issue stand out against the overwhelmingly positive feedback.

What customers love

  • Staff professionalism, politeness, and strong interpersonal skills (named individuals: Simon, Olivier Kerr, Tom, Josh, Scott)
  • Clear, thorough explanations of processes and energy bill savings
  • Quick, uncomplicated switching process

Common concerns

  • Failure to follow up on promised refund resolution
  • Aggressive or dismissive behavior from one advisor when customer declined to provide details

Customers mention

Staff professionalismEnergy bill savingsClear explanationsEasy switching processCustomer service quality
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Showing 18 5-star reviews
K
Verified
Kieran Galvin
18 May 2026

Good interaction

Good interaction

J
Verified
jennie Gray
18 May 2026

The gentleman was very polite and…

The gentleman was very polite and respectful

C
Verified
CELIA JANE
18 May 2026

Easy switch

Quick easy informative and pleasant , representative was clear and respectful of my property, I did feel the follow up call was a bit unessasary, felt as if they were just checking up on the original advisor

Page 2 of 2 · 18 5-star reviews

Dont Waste Money — Review Summary

Based on 20 verified customer reviews, Dont Waste Money holds an average rating of 4.6 out of 5 — rated Excellent on ReviewTerminal. 90% of customers gave 4 or 5 stars.

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