Doors2size delivers high-quality custom doors with excellent craftsmanship, but suffers from inconsistent delivery reliability and communication issues, particularly on smaller orders, though the 4.5/5 rating reflects that most customers receive satisfactory service.
What customers love
Common concerns
Customers mention
Frequently mentioned
Doors2size provides good quality doors with precise workmanship, and generally meets their delivery timelines. While most orders arrive as expected, there are occasions where communication and delivery can be problematic, particularly with smaller orders. Their website offers a wide selection, and when the service aligns, it results in a satisfactory experience. However, inconsistency in customer service and delivery reliability can be frustrating. Overall, they offer a reasonable product if you have patience with potential delays.
Great Quality of doors and workmanship, really pleased with them. The delivery time was wihtin what they said and responsive when needed to speak to someone.
I made an error and asked for it to be canceled. They obliged very quickly. I brought from them before and their work is of good quality. I love that they do the old-time traditional stuff. I will definitely buy from them again.
Ordered doors from this company and I have to say they did not disappoint, from ordering to delivery was a smooth customer service experience. Excellent quality, great finish. I’m a happy customer and can absolutely recommend.
Delighted with the quality and service. Having called over to the workshop it was clear they knew what they were doing. Most of the suppliers for our garage conversion worked on 8 weeks plus lead time. We bought 6 wardrobe doors and handles. Slight issue with one, dealt with promptly. Highly recommended.
Its a scam they will take your money and deliver nothing
Clearly my order for a single door wasn’t important enough. I had to chase them after 6 weeks of zero communication, only to be told it’s ‘taking longer than anticipated’. After 7 weeks, I finally received notification that it was arriving today. Guess what! There’s no sign of my door!! They use a dinosaur courier that doesn’t provide time slots or phone you if there’s a delay. So I’ve wasted an entire day waiting in for this! What a terrible way to conduct a business! Don’t waste your time with this lot! Hopeless. I will provide an update on the quality of my door if it ever arrives.
Very good quality, professional and helpful service all the way from measurement. packaging can be slightly improved
Really helpful. Very good communication over several months of sorting out our order. Good price and high quality finish. Easy website to work around to tailor our order. Excellent customer service when delivery caused slight damage. Highly recommended. Thank you! D. Luckhurst, Shropshire
Through the whole process the support has been excellent, even suggesting ways to make a couple of panels better than the originals. They have today arrived and they are perfect, even better than I was hoping for would thoroughly recommend. Just a little bit more info, I had a quote for some cosmetic repair on a couple of doors from another company who wanted £400, I then found Doors2size and spent just under £600 and all replaced 6 doors and 2 panels.
I have ordered a number of products and each time the support in getting the right product and accessories has been exceptional. The doors are great. I had the vinyl surface for painting and the end result is beautiful.
Excellent customer service and product.
A really understanding and friendly company. A last minute change of our design meant that the custom doors that we had ordered and paid for were no longer required. Fully expecting to have to pay for them in full, when we advised Doors2Size, the advised that since they hadn't started them yet, we would be fully refunded. We will definitely be back.
Excellent service and quality and quick delivery! I would recommend doors2size to anyone looking for great quality doors at fair price.
Ordered wardrobe doors and awaited delivery, I had made an error with the hinge location however one quick phone call during which I received excellent advice in regards to the spacing and location of the hinge holes soon resolved the issue. Delivery was as communicated and product was securely wrapped. Doors have transformed our bedroom and we are over the moon with the quality and service provided. We are now contemplating upgrading our other bedroom furniture and will certainly use Doors2size again. Highly recommend this company
Based on 20 verified customer reviews, Doors2size holds an average rating of 4.5 out of 5 — rated Excellent on ReviewTerminal. 85% of customers gave 4 or 5 stars.