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ExcellentShopping & Fashion

Doors2size

doors2size.co.uk
4.5

20 reviews

85%
5-star
85%
Positive
10%
1-star
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ReviewTerminal Summary

Doors2size delivers high-quality custom doors with excellent craftsmanship, but suffers from inconsistent delivery reliability and communication issues, particularly on smaller orders, though the 4.5/5 rating reflects that most customers receive satisfactory service.

What customers love

  • High quality doors and precise workmanship
  • Responsive and helpful customer service when contacted
  • Flexible and accommodating with order changes and issues

Common concerns

  • Significant delays and lack of communication on delivery timelines, especially for single/smaller orders
  • Unreliable courier service with poor communication about delivery status

Customers mention

qualitydelivery delayscustomer servicecustom doorscommunicationwardrobe doors
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Showing 2 1-star reviews
N
Verified
nestasww biatchkovich
12 June 2023

Its a scam they will take your money…

Its a scam they will take your money and deliver nothing

M
Verified
Mrs Kate Mullins
22 May 2023

Waiting, waiting & more waiting

Clearly my order for a single door wasn’t important enough. I had to chase them after 6 weeks of zero communication, only to be told it’s ‘taking longer than anticipated’. After 7 weeks, I finally received notification that it was arriving today. Guess what! There’s no sign of my door!! They use a dinosaur courier that doesn’t provide time slots or phone you if there’s a delay. So I’ve wasted an entire day waiting in for this! What a terrible way to conduct a business! Don’t waste your time with this lot! Hopeless. I will provide an update on the quality of my door if it ever arrives.

Doors2size — Review Summary

Based on 20 verified customer reviews, Doors2size holds an average rating of 4.5 out of 5 — rated Excellent on ReviewTerminal. 85% of customers gave 4 or 5 stars.

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