Dyson Österreich has a severely damaged reputation (2.7/5) primarily due to catastrophic customer service failures including lost shipments, unprocessed refunds, and unresponsive support, which overshadow the positive experiences of customers who received their orders without issue.
What customers love
Common concerns
Customers mention
Top Service!!!!
Service war super
Super Sauger.
The pipe connection to my vacuum V12 slim broke in a year and a half from purchase. I contacted Dyson and they ordered a new pipe for me. It has taken over a month and the part is still not in stock. I contacted Dyson through chat and they said that there is nothing that they can do. I have now been without a vacuum cleaner for over a month. The quality of this vacuum cleaner is not good and the service from Dyson is laughable.
Do not ever buy a air purifier from Dyson! It is too loud, and I bought TP09 and it doesn’t do anything it promises. Even though i run it 24 hours a day, you can see a lot of dust in air (and my room is 15 m2). And customer service is even worse. I have applied for product return before 30 days, and am still waiting for them to respond. Most probably they will wait until 30 days have passed and say you can’t return. Worst experience thanks to Dyson. Never buying anything again
Quick purchase procedure, not so fast delivery.
Top service
Es hat gut funktioniert
As always, the whole process was effortless. The delivery was on time, it was easy to assemble the device and it works perfectly! It looks great in my living room and is also very practical. I love Dyson devices--I have so many!
Super Service 👍
Based on 40 verified customer reviews, Dyson Österreich holds an average rating of 2.7 out of 5 — rated Poor on ReviewTerminal. 40% of customers gave 4 or 5 stars.