Dyson Österreich has a severely damaged reputation (2.7/5) primarily due to catastrophic customer service failures including lost shipments, unprocessed refunds, and unresponsive support, which overshadow the positive experiences of customers who received their orders without issue.
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Customers mention
Quite dissatisfied with the experience . The package arrived bent in a corner which was not an issue. But once opening the package , the main body had no protective paper around as other models have it . The cord was simply shoved into the case , as if in a hurry. The attachments were wrapped in some messy wobbly carton paper, not standing in place , and some of them with slight scratches. I initially thought that the box was a return but was in fact sealed. Definitely not what I expected. Dyson positions Airwrap as a premium product and charges the customer accordingly , but it fails to match the quality standards. Disappointed.
I bought a dyson 11 for 799 euro circa 3 years ago. I supposed that in this cost there was a big quality,as for the same price I could buy 4 vacuums from other companies. Some plastics are brochen or do not do at the best their work. Inside the garancy I found super assistence....then only.... We are sorry.your garanty is over.. Then..next time makes sense to buy a cheaper one..as inside garancy all the company gives support.
Based on 40 verified customer reviews, Dyson Österreich holds an average rating of 2.7 out of 5 — rated Poor on ReviewTerminal. 40% of customers gave 4 or 5 stars.