Dyson Österreich Reviews: 40 Verified Reviews (2.7/5)

ReviewTerminal SummaryBased on recent reviews

Dyson Österreich has a severely damaged reputation (2.7/5) primarily due to catastrophic customer service failures including lost shipments, unprocessed refunds, and unresponsive support, which overshadow the positive experiences of customers who received their orders without issue.

What customers love

Fast and straightforward online ordering and checkout process
Reliable delivery and correct order fulfillment for some customers
Product quality and performance when items arrive as intended

Common concerns

Chronic customer service incompetence: lost packages, wrong addresses, unresponsive support teams, and months-long unresolved issues
Refund and replacement processing failures: customers waiting 2-3+ months without reimbursement or replacement items despite multiple follow-ups
Inadequate shipping and logistics: packages arriving damaged, missing accessories, wrong items sent, and long delays despite stated 1-2 day delivery times
Post-warranty repair service failures: devices sent to wrong addresses, lost in transit, poor quality packaging, and zero accountability or solutions offered
Scripted, impersonal support responses with no empathy, decision-making authority, or actual problem resolution

Customers mention

customer service failuresdelayed/lost shipmentsrefund processingrepair servicewarranty issuesunresponsive support

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Showing 2 4-star reviews

Verified

Dina Zaur

25 November 2024

It was heavy to carry

Verified

Rahma

6 November 2024

Airstrait works good on 3b thick hair but leaves it a bit frizzy

The Airstrait works pretty good on my 3b thick hair however it leaves my hair a bit frizzy since I have a lot of hair.

Frequently asked questions about Dyson Österreich

Is Dyson Österreich trustworthy?

Dyson Österreich is rated 2.7 out of 5 from 40 verified customer reviews on ReviewTerminal — rated Poor. 40% of customers gave 4 or 5 stars.

What is Dyson Österreich's rating?

Dyson Österreich has an average rating of 2.7 out of 5 based on 40 customer reviews on ReviewTerminal.

How many reviews does Dyson Österreich have?

Dyson Österreich has 40 verified customer reviews on ReviewTerminal. Every review is from a real customer and is published without company involvement.

Dyson Österreich — Review Summary

Based on 40 verified customer reviews, Dyson Österreich holds an average rating of 2.7 out of 5 — rated Poor on ReviewTerminal. 40% of customers gave 4 or 5 stars.

Dyson Österreich Reviews