EcoTrove delivers strong customer satisfaction (4.8/5) with widespread praise for cost savings and billing predictability, though one customer experienced critical unresponsiveness during account reactivation.
What customers love
Common concerns
Customers mention
Ecotrove made my energy bill experience much easier. I hated how much my PG&E bills were changing each month with arbitrary price increases that came out of nowhere. But with ecotrove, I now pay the exact same price every month, for a price that doesn't change with my energy usage. They're also significantly cheaper. Not really sure how they can make it work but they apparently find savings on my behalf, which is pretty nice.
I just moved to California and Ecotrove made setting up my energy so easy. I had no clue how pg&e and the utility there works but they got me set up without any issues
It's kind of like the new versions of phone plans. I pay a fixed price for electricity every month instead of paying bills that wildly swing.
Based on 20 verified customer reviews, EcoTrove holds an average rating of 4.8 out of 5 — rated Excellent on ReviewTerminal. 95% of customers gave 4 or 5 stars.