Energy Nordic excels at smooth transitions and responsive customer service (4.7/5 rating), but faces critical accountability issues when things go wrong, with two severe cases of unresolved financial disputes.
What customers love
Common concerns
Customers mention
Everything went well until I received an email saying I had not signed the contract when I had in fact sent it back signed a week before. The email further stated that it was now too late to sign a contract.
We recently switched to Energy Nordic . The employees took care of everything, so we didn’t have to do anything ourselves. The customer support is working very well." Walter Schneider
Really smooth and effective service from all areas
The Knowledge and kindness and the quickness
So far so good. The exchange went very smoothly. Looking forward to reduced energy bills 🤞🏼
Really simple switch over to Nordic. Everything taken care of and are now on a far better tariff.
I have just changed, However the customer experience was good, good knowlage . and good information. The perfect ting is that I could comunicate in Norwegian, it felt good. Thanks.
Easy and responsive
Quickresponse on my interest.. Excellent to get service on your own language
Conversation all email in my language , fast and efficient changeover
It was easy to join and a quick response.
The transfer of provider was so simple & efficient
Great customer service and really quick and responsive.
Competitive tariffs, quick and easy transfer and great customer service. Thank you Isabel and Energy Nordic! :D
Very efficient,fast response and service.
Based on 40 verified customer reviews, Energy Nordic Spain holds an average rating of 4.7 out of 5 — rated Excellent on ReviewTerminal. 90% of customers gave 4 or 5 stars.