Energy Nordic excels at smooth transitions and responsive customer service (4.7/5 rating), but faces critical accountability issues when things go wrong, with two severe cases of unresolved financial disputes.
What customers love
Common concerns
Customers mention
Terrible. Do not trust this company. My bill skyrocketed from about $200 per month to over $700 a month unexpectedly . I signed up in July 2025 and by December my bill was over $2700. I only signed up because the representative from Pro Marketing Services, Kevin Frank Warner Jr from Ohio was renting from me and convinced me that it would have been a good idea. He was the one using the utilities at the time and left town without warning leaving me stuck with an enormous electric bill. I have been having trouble gettingnin touch with them as well. I am considering a class action suit. Predatory practices. Read the BBB reviews as well. Buyer beware!
Competitive tariffs, quick and easy transfer and great customer service. Thank you Isabel and Energy Nordic! :D
Very efficient,fast response and service.
All good so far...very quick to respond and very helpful...and eveything in English so I can understand...Thank you.
Given information was tricky and not complete and some additional charges appeared at the end of process. Looking forward for the first bill and check if everything is as expected.
Only been changed over 2 weeks. So not much could go wrong yet. But changeover was handled very well
The custom service is very good
Prompt and attentive service. Promised information received on time.
So far so good. Quick response time and friendly service from Lorena with concise and clear information. Alongside if course good prices forecast :) I look forward to seeing how the prices compare over a period of time.
Fast response to e-mails. Very correct and to the point. I only regret that hourly/daily electricity production/consomption can not be read from Energy Nordic (EN) app, after all it’s with EN that I have a contract. Now I have to rely again on Endesa, and God knows how bad that is
Based on 40 verified customer reviews, Energy Nordic Spain holds an average rating of 4.7 out of 5 — rated Excellent on ReviewTerminal. 90% of customers gave 4 or 5 stars.