Environ Pest Control London Reviews: 40 Verified Reviews (4.0/5)

ReviewTerminal SummaryBased on recent reviews

Environ Pest Control London delivers strong technical service with friendly, professional technicians, but is undermined by scheduling failures, follow-up communication issues, and concerns about service effectiveness on repeat problems.

What customers love

Technician professionalism, knowledge and friendliness (named staff like Kevin, Patrick, Andy, Jordan, Eriye praised repeatedly)
Responsive admin and receptionist staff, clear explanations of procedures and options
Thorough on-site inspections and pest elimination (mice and moths effectively handled on first attempt in majority of cases)

Common concerns

Appointment scheduling problems: no-shows, late arrivals without notice, incorrect booking dates, cancellations and rescheduling delays
Poor follow-up communication: delayed technician reports, unanswered emails, failure to confirm booking changes, lack of cost breakdowns before quoting
Questionable service practices and weak guarantees: ineffective proofing that fails when cold weather returns, suspicion of deliberately incomplete surveys to justify larger quotes, minimal discount offered (£20 on £600 service) when repeat work needed
Damage to property (kitchen plinth) with no accountability or response to compensation requests

Customers mention

Technician professionalismScheduling and appointment managementCommunication failuresMice infestation treatmentProofing effectivenessCustomer service responsiveness

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Showing 2 2-star reviews

Verified

Marlene Shaw

19 May 2026

iam still waiting forthe tecnitian 's…

iam still waiting forthe tecnitian 's report and the plan of action

Verified

Karine Desplanches

21 July 2025

Poor resolution after damage – no response to follow-upsed a bespoke kitchen…

Environ damaged a bespoke kitchen plinth during a visit and failed to inform me at the time, which goes against their own terms. I sent a quote from my original kitchen supplier, but they declined it and refused to cover the cost. Since then, I’ve sent multiple follow-up emails requesting payment, and have received no response at all. Disappointing handling — not client-focused, and no effort made to resolve the issue professionally.

Frequently asked questions about Environ Pest Control London

Is Environ Pest Control London trustworthy?

Environ Pest Control London is rated 4.0 out of 5 from 40 verified customer reviews on ReviewTerminal — rated Good. 75% of customers gave 4 or 5 stars.

What is Environ Pest Control London's rating?

Environ Pest Control London has an average rating of 4.0 out of 5 based on 40 customer reviews on ReviewTerminal.

How many reviews does Environ Pest Control London have?

Environ Pest Control London has 40 verified customer reviews on ReviewTerminal. Every review is from a real customer and is published without company involvement.

Environ Pest Control London — Review Summary

Based on 40 verified customer reviews, Environ Pest Control London holds an average rating of 4.0 out of 5 — rated Good on ReviewTerminal. 75% of customers gave 4 or 5 stars.

Environ Pest Control London Reviews