Environ Pest Control London

What customers love

• Technician professionalism, knowledge and friendliness (named staff like Kevin, Patrick, Andy, Jordan, Eriye praised repeatedly)
• Responsive admin and receptionist staff, clear explanations of procedures and options
• Thorough on-site inspections and pest elimination (mice and moths effectively handled on first attempt in majority of cases)

Common concerns

• Appointment scheduling problems: no-shows, late arrivals without notice, incorrect booking dates, cancellations and rescheduling delays
• Poor follow-up communication: delayed technician reports, unanswered emails, failure to confirm booking changes, lack of cost breakdowns before quoting
• Questionable service practices and weak guarantees: ineffective proofing that fails when cold weather returns, suspicion of deliberately incomplete surveys to justify larger quotes, minimal discount offered (£20 on £600 service) when repeat work needed
• Damage to property (kitchen plinth) with no accountability or response to compensation requests