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Farmer Autocare

farmerautocare.com
4.8

40 reviews

93%
5-star
95%
Positive
3%
1-star
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ReviewTerminal Summary

Farmer Autocare delivers consistently excellent service with 4.8/5 rating, earning strong trust through professional mechanics, quick turnarounds, and transparent pricing, though rare diagnostic disagreements occasionally occur.

What customers love

  • Professional, friendly staff who are knowledgeable and go above expectations
  • Fast service completion with clear communication and transparent pricing
  • Trustworthy mechanics who prioritize customer interests over unnecessary repairs

Common concerns

  • Occasional delays in service start times despite early arrival and confirmed bookings
  • Diagnostic recommendations sometimes made without exploring alternative solutions first

Customers mention

MOT testingtyre replacementprofessional staffquick servicetrustworthypricing
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Showing 40 reviews
R
Verified
Roddy Mccall
16 May 2026

Always great service from the team

Always great service from the team - Brian always goes above and beyond in trying to help

R
Verified
Rebecca Macdonald
16 May 2026

Very helpful and friendly.

Very helpful and friendly.

J
Verified
John
16 May 2026

Very professional 👏

Very professional 👏

R
Verified
Rachel Mackay
16 May 2026

Great service from Brian and the team

Great service from Brian and the team, friendly and helpful

R
Verified
Ross
16 May 2026

Often go the extra mile to help with work or cost

Always found this garage to be friendly, reasonably priced and often go the extra mile. Good communication in explaining any work that is required and clear on how much it will cost. Never feels like you are being taken for a ride.

J
Verified
James McAdams
16 May 2026

Tip Top

Very good. Had my car back within the hour. Will definitely be using them again.

H
Verified
H.Watson
16 May 2026

The tyre change and info about the…

The tyre change and info about the discs which I already knew. One star down would be, the website showed a different size for my reg. than what was on. This affected the price.

E
Verified
edward
16 May 2026

Staff were amazing

Staff were amazing! Greig went far and above expectations, and his customer service was excellent and his time and effort was much appreciated!

L
Verified
Liam Gray
16 May 2026

Brian was quick helpful and efficient…

Brian was quick helpful and efficient when taking care of my mgzs

K
Verified
Karen Humphrey
16 May 2026

I got my time mixed up today but they…

I got my time mixed up today but they managed to fit me back in. I have total faith in the garage In doing the job and not to be ripped off.

H
Verified
Hazel Barr
16 May 2026

Excellent service as always

Excellent service as always. After a few years using garages that I had absolutely no trust in, I can’t say it is the complete opposite with Farmers at Neilston Rd. 10/10 as usual. Wouldn’t hesitate to recommend.

R
Verified
Robin Fisher
16 May 2026

Knowledgeable

Knowledgeable, friendly and helpful service.

M
Verified
Mr George Middlemass
16 May 2026

Great experience

Great experience. Treated with care and respect. Tyres checked and changed within an hour.

G
Verified
Glenn
15 May 2026

Very disappointing experience.

Very disappointing experience. My car failed its MOT emissions test and after a Cataclean treatment and retest, I was advised that the catalytic converter had likely reached the end of its life and would need replacing at a quoted cost of around £900–£1200. I was told the emissions had only improved slightly and that replacement of the catalytic converter was the next step. Considering the age and mileage of the car, I decided to seek further advice before agreeing to such an expensive repair. After taking advice elsewhere, I was advised to continue driving the car properly on motorway runs to allow the Cataclean treatment and emissions system to work effectively, especially given my usual short-trip driving pattern. After doing this over the weekend, I independently had the emissions tested again at another MOT centre and the emissions passed comfortably. I then returned for the MOT retest, which the car passed successfully. I was also charged £25 for the retest. I appreciate that diagnostics can sometimes be difficult, but I am disappointed that such an expensive repair was recommended so quickly without exploring or advising further practical steps first. The experience caused unnecessary stress and concern.

C
Verified
C Cameron
15 May 2026

Best garages in Edinburgh

Farmers consistently provide a great service at a reasonable price with excellent customer service. I have had great experiences at several of their autocare centres and would highly recommend them. (Including on one occasion when there was a problem with my vehicle after I collected it and they immediately fixed it and handled the issue very considerately and professionally.)

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Farmer Autocare — Review Summary

Based on 40 verified customer reviews, Farmer Autocare holds an average rating of 4.8 out of 5 — rated Excellent on ReviewTerminal. 95% of customers gave 4 or 5 stars.

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