Farmer Autocare delivers consistently excellent service with 4.8/5 rating, earning strong trust through professional mechanics, quick turnarounds, and transparent pricing, though rare diagnostic disagreements occasionally occur.
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Very disappointing experience. My car failed its MOT emissions test and after a Cataclean treatment and retest, I was advised that the catalytic converter had likely reached the end of its life and would need replacing at a quoted cost of around £900–£1200. I was told the emissions had only improved slightly and that replacement of the catalytic converter was the next step. Considering the age and mileage of the car, I decided to seek further advice before agreeing to such an expensive repair. After taking advice elsewhere, I was advised to continue driving the car properly on motorway runs to allow the Cataclean treatment and emissions system to work effectively, especially given my usual short-trip driving pattern. After doing this over the weekend, I independently had the emissions tested again at another MOT centre and the emissions passed comfortably. I then returned for the MOT retest, which the car passed successfully. I was also charged £25 for the retest. I appreciate that diagnostics can sometimes be difficult, but I am disappointed that such an expensive repair was recommended so quickly without exploring or advising further practical steps first. The experience caused unnecessary stress and concern.
Based on 40 verified customer reviews, Farmer Autocare holds an average rating of 4.8 out of 5 — rated Excellent on ReviewTerminal. 95% of customers gave 4 or 5 stars.