Fashion Nova delivers strong customer satisfaction (4.3/5) driven by quality clothing, competitive pricing, and fast shipping, but is hampered by inconsistent delivery times and poor customer service responsiveness.
What customers love
Common concerns
Customers mention
I gave 3 stars because I feel like you guys tax like crazy.
the leggings i wanted to order kept notifying me that my size was avaliable and it wasnt
I always have a wonderful experience
Love Fashion Nova. I always find great things
Always Excellent Quality and Fast shipping. I always feel like I get my Money's worth. Been shopping fashionnova over 10yrs.
Amazing deals EVERYDAY!
I’ve purchased from FN for years! Always my go to! Shipping times are always quick and their customer service is response and helpful!
Had a lot of different options
So far so good
Great options
Fashion Nova is my next only shopping site so reasonably priced quality better than other name brand stores in the malls I love everything I've got hardly had any returns maybe an exchange but never a return love everything you go fashion Nova FN sweepstakes
Amazing been ordering for years
Delivery has been horrible lately and the fact that we can’t speak to anyone is insane. I hate even dealing with fashion nova.
What I don’t like is a package that is returned by shipping company to the manufacturer and I am not notified and I can’t figure out how to get a refund and when I finally get to talk to someone I get a gift card instead of my money back. I did not tell you guys to return my order so at no point I should get a gift card and not my money back.
So good at always uploading new clothes #FNSweepstakes
Based on 54 verified customer reviews, Fashion Nova holds an average rating of 4.3 out of 5 — rated Great on ReviewTerminal. 83% of customers gave 4 or 5 stars.
