Fashion Nova delivers strong customer satisfaction (4.3/5) driven by quality clothing, competitive pricing, and fast shipping, but is hampered by inconsistent delivery times and poor customer service responsiveness.
What customers love
Common concerns
Customers mention
I looove this website it’s my go to for any occasion fashion Nova always comes through!
Great experience
10/10 experience always and orders are always accurate to pictures / sizes!
Had to re-order the same outfits that cost me $100 before and it's costing me $125 to express it because there is no way that I can get in contact with customer service. I emailed customer service two days ago and still have yet to get a response. I've been shopping with you guys since you first opened up over 10+years ago. And this is the first time I have to say I'm disappointed.
I love the discount
I lovethe quality of the clothes and fast shipping
Always great when I buy
Good product, good price, easy website to get what you like
I’ve ordered once or twice on this app and the first time I Ordered pants they was all the same size but only 1 out of the four fit
I was unable to access all of my gift cards
I love Shopping from them because the shipping is amazing. I usually Get what I see And the reviews steer me in the right direction size wise. If you got a bigger backside, clothes fit nicely. Now returns wise, I hate that after we pay so much… we still gotta pay for shipping back to the facility. It’s already a lot having to ship the product back, wait for it to be in their hands, and get your refund.
Excellent experience
very easy to understand gives u all the details you need with out looking threw everything
Great quality experience, well worth every purchase.
I like the quality of the clothes
Based on 54 verified customer reviews, Fashion Nova holds an average rating of 4.3 out of 5 — rated Great on ReviewTerminal. 83% of customers gave 4 or 5 stars.
