Fashion Nova delivers strong customer satisfaction (4.3/5) driven by quality clothing, competitive pricing, and fast shipping, but is hampered by inconsistent delivery times and poor customer service responsiveness.
What customers love
Common concerns
Customers mention
the leggings i wanted to order kept notifying me that my size was avaliable and it wasnt
What I don’t like is a package that is returned by shipping company to the manufacturer and I am not notified and I can’t figure out how to get a refund and when I finally get to talk to someone I get a gift card instead of my money back. I did not tell you guys to return my order so at no point I should get a gift card and not my money back.
Based on 54 verified customer reviews, Fashion Nova holds an average rating of 4.3 out of 5 — rated Great on ReviewTerminal. 83% of customers gave 4 or 5 stars.
