Is Fetch Pet Insurance trustworthy?

Fetch Pet Insurance is rated 4.5/5 from 20 verified reviews — Excellent. 90% gave 4 or 5 stars.

What is Fetch Pet Insurance's rating?

Fetch Pet Insurance has an average rating of 4.5 out of 5 based on 20 customer reviews on ReviewTerminal.

Fetch Pet Insurance Reviews: 20 Verified Reviews (4.5/5)

ReviewTerminal SummaryBased on recent reviews

Fetch Pet Insurance delivers strong customer service and claims processing but faces serious concerns about premium increases tied to claim usage and claim denials on pre-existing condition grounds, creating a stark divide between satisfied and betrayed customers.

What customers love

Fast claims processing and easy submission process
Knowledgeable and empathetic customer service representatives
User-friendly website and straightforward policy management

Common concerns

Dramatic premium increases ($3,000+) triggered by frequent vet visits, effectively penalizing customers for using their insurance
Claim denials citing missing health records despite years of coverage and full vet history transparency
Continued billing after policy cancellation and unresponsiveness to customer notifications of pet death

Customers mention

premium increasesclaims processingcustomer serviceclaim denialsbilling issues

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Fetch Pet Insurance — Review Summary

Based on 20 verified customer reviews, Fetch Pet Insurance holds an average rating of 4.5 out of 5 — rated Excellent on ReviewTerminal. 90% of customers gave 4 or 5 stars.

Fetch Pet Insurance

Fetch Pet Insurance — Review Summary

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