Fil delivers exceptional customer satisfaction with a 4.9/5 rating, with customers consistently praising delicious, versatile shatta products, reliable delivery, and responsive founder-led customer service, though one reviewer found the jam runny and the products overly vinegary.
What customers love
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Customers mention
Fil is a fantastic product! Shatta as it should be. The Shatta jam is amazing. I am pairing it with manchego cheese. It is great. Enjoy!
Fil has recently become a must-have at home! It is a very versatile product, it tastes amazing, and the package always comes wrapped in a very sweet. We tried all products, but our favourites are Shatta Jam, Shatta Hot Sauce and Bird's Eye Shatta. Highly recommend trying them out!
I bought four items - Birds Eye, Habanero, Jalapeño and Shatta Jam, all delicious and really interesting. Then I went to Imad’s iconic Syrian restaurant in Kingly Court, Carnaby St, and there they were - Fil Shatta’s great products on the menu. Wonderful.
Great product that was delivered promptly
Just the best Palestinian shatta! Bought all four as a gift and the Birds Eye for myself. There was a problem with the delivery which they went out of their way to resolve. My brother is buzzing with them!
Obsessed with the shatta jam! I honestly put it on everything, its so yummy. Amazing customer service too, will definitely be buying from Fil again :)
Loved the fil, wonderful taste to it, went really well with nachos!
Didn’t like the products, the jam was very runny and seemed to have no chilli flakes in it as you may expect and the shatta was very vinegary.
I discovered Fil at a market stall and have since also ordered from them online. I LOVE the habanero shatta and the jam. My husband is a hot sauce aficionado and he also loves Fil. I'm sure we'll be repeat customers for years to come.
Really lovely. I bought these as I am following someone on insta. She used the chilli jam in a recipe. The chilli jam is delicious! The seller contacted me as there was some issue with the jar. I got a refund for one of the jar without any quibble. Thank you 🤗 Will def re- order when I have the jars finished. Will also recommend.
Banging product!
I just cannot my Fil of shatta. 😊Superlicious 😋 I just add shatta to everything 🥰
Fil have created incredible products that are now must-haves in my fridge! All the Shattas are extremely versatile and spice up every dish. I have ordered a fair few times for gifts and personal consumption and delivery is always speedy and reliable.
Shatta is simply the best condiment, brightens up any dish and it’s the first thing I grab for in the fridge. Have purchased many jars over the year and I will absolutely be buying more!
Incredible staple for every dish. The box of four can also be a nice gift, taster of each “fil”. Came with a personal hand-written note!
Based on 40 verified customer reviews, Fil - @GetYourFilToday holds an average rating of 4.9 out of 5 — rated Excellent on ReviewTerminal. 98% of customers gave 4 or 5 stars.