Fil delivers exceptional customer satisfaction with a 4.9/5 rating, with customers consistently praising delicious, versatile shatta products, reliable delivery, and responsive founder-led customer service, though one reviewer found the jam runny and the products overly vinegary.
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Customers mention
Fil is a fantastic product! Shatta as it should be. The Shatta jam is amazing. I am pairing it with manchego cheese. It is great. Enjoy!
Fil has recently become a must-have at home! It is a very versatile product, it tastes amazing, and the package always comes wrapped in a very sweet. We tried all products, but our favourites are Shatta Jam, Shatta Hot Sauce and Bird's Eye Shatta. Highly recommend trying them out!
I bought four items - Birds Eye, Habanero, Jalapeño and Shatta Jam, all delicious and really interesting. Then I went to Imad’s iconic Syrian restaurant in Kingly Court, Carnaby St, and there they were - Fil Shatta’s great products on the menu. Wonderful.
Great product that was delivered promptly
Just the best Palestinian shatta! Bought all four as a gift and the Birds Eye for myself. There was a problem with the delivery which they went out of their way to resolve. My brother is buzzing with them!
Obsessed with the shatta jam! I honestly put it on everything, its so yummy. Amazing customer service too, will definitely be buying from Fil again :)
Loved the fil, wonderful taste to it, went really well with nachos!
I discovered Fil at a market stall and have since also ordered from them online. I LOVE the habanero shatta and the jam. My husband is a hot sauce aficionado and he also loves Fil. I'm sure we'll be repeat customers for years to come.
Really lovely. I bought these as I am following someone on insta. She used the chilli jam in a recipe. The chilli jam is delicious! The seller contacted me as there was some issue with the jar. I got a refund for one of the jar without any quibble. Thank you 🤗 Will def re- order when I have the jars finished. Will also recommend.
Banging product!
I just cannot my Fil of shatta. 😊Superlicious 😋 I just add shatta to everything 🥰
Fil have created incredible products that are now must-haves in my fridge! All the Shattas are extremely versatile and spice up every dish. I have ordered a fair few times for gifts and personal consumption and delivery is always speedy and reliable.
Shatta is simply the best condiment, brightens up any dish and it’s the first thing I grab for in the fridge. Have purchased many jars over the year and I will absolutely be buying more!
Incredible staple for every dish. The box of four can also be a nice gift, taster of each “fil”. Came with a personal hand-written note!
Love this stuff! The Shatta Jam is superb with cheese dishes (I made a halloumi burger). The green and red shattas go great with meat, chicken and fish.
Based on 40 verified customer reviews, Fil - @GetYourFilToday holds an average rating of 4.9 out of 5 — rated Excellent on ReviewTerminal. 98% of customers gave 4 or 5 stars.