FirstMortgage.co.uk delivers consistently excellent service with a 4.8/5 rating, with nearly all customers praising staff expertise and communication, though one customer experienced frustrating lack of transparency when their application was rejected.
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Customers mention
As a first time buyer I can't recommend first mortgages highly enough! Our offer was accepted while our advisor Orazio was off on holiday and David stepped in to support with any questions until Orazio was back - we were set up with a Zoom meeting for our application and from start to finish I've been completely confident in Orazio's and David's service and expertise. I can't thank them enough for all the help and support they've provided us during this time.
Would highly recommend. Third time using First Mortgage and everything has been perfect service
Lesley did a great job on our first call appointment, explaining the process and what to expect. She patiently answered our numerous questions and cleared our doubts. She was a huge help throughout, even after Allison took over. Both ladies were brilliant, supportive and ready to help. We had a good experience. Adele gave us massive support also. Thank you all for being exceptional at what you do!
The quality of service is superb. The process was handled patiently and professionally.
Mark and Joanne have been so amazing and helpful when choosing our mortgage. They been so caring and informative making the whole process so smooth. Couldn’t thank them enough!!
Based on 20 verified customer reviews, FirstMortgage.co.uk holds an average rating of 4.8 out of 5 — rated Excellent on ReviewTerminal. 95% of customers gave 4 or 5 stars.