FirstMortgage.co.uk Reviews: 20 Verified Reviews (4.8/5)

ReviewTerminal SummaryBased on recent reviews

FirstMortgage.co.uk delivers consistently excellent service with a 4.8/5 rating, with nearly all customers praising staff expertise and communication, though one customer experienced frustrating lack of transparency when their application was rejected.

What customers love

Knowledgeable, responsive staff who answer questions promptly and explain processes clearly
Exceptional support for first-time buyers, making a stressful process feel manageable and straightforward
Professional, friendly, and efficient service with regular updates throughout the mortgage process

Common concerns

Lack of transparency and communication when declining applications—customer not given reason for rejection

Customers mention

First-time buyer supportStaff expertise and knowledgeCommunication and responsivenessStress reductionPersonal service quality

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Showing 1 4-star review

Verified

19 May 2026

The mortgage adviser was very helpful…

The mortgage adviser was very helpful and polite. The client relationship managers were not always clear in their communication, but overall still provided a good service hence why it is not 5 stars.

Frequently asked questions about FirstMortgage.co.uk

Is FirstMortgage.co.uk trustworthy?

FirstMortgage.co.uk is rated 4.8 out of 5 from 20 verified customer reviews on ReviewTerminal — rated Excellent. 95% of customers gave 4 or 5 stars.

What is FirstMortgage.co.uk's rating?

FirstMortgage.co.uk has an average rating of 4.8 out of 5 based on 20 customer reviews on ReviewTerminal.

How many reviews does FirstMortgage.co.uk have?

FirstMortgage.co.uk has 20 verified customer reviews on ReviewTerminal. Every review is from a real customer and is published without company involvement.

FirstMortgage.co.uk — Review Summary

Based on 20 verified customer reviews, FirstMortgage.co.uk holds an average rating of 4.8 out of 5 — rated Excellent on ReviewTerminal. 95% of customers gave 4 or 5 stars.

FirstMortgage.co.uk Reviews