Gamestoshop has severe operational issues with a 2.6/5 rating, marked by non-functional game accounts, unresponsive customer support, and misleading product descriptions that fail to clarify account vs. game key purchases.
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Common concerns
Customers mention
Didn't receive product absolute scam
I bought the complete sims 3 . I got the pdf and tried to download it it started to download and then wouldn’t download the rest of the way. Complete waste of money.
Read description,wasn't aware that I would have to log in to another steam account and basically bootleg a copy on to my pc this cant be legal!
Game didn’t work, wouldn’t refund my purchase.
Never got my information for the account, Live chat is just a bot and does not respond questions, Waste of time, Money and Patience Don't ever buy here. Order #5283. These people are trying to rip you off.
Know this website only sells accounts, and there are specifically two different types of selling their accounts. One version being an account that's given to you, monitored by the website and still exclusive owned by them though you have access to it. Another version which I didn't know about until I talked to support is full access, which I believe means you'll be able to fully own the account unlike the previous option. Once you log into the account, you can no longer get any refunds, so know what you're buying my friends, unlike me.
Based on 40 verified customer reviews, Gamestoshop holds an average rating of 2.6 out of 5 — rated Poor on ReviewTerminal. 38% of customers gave 4 or 5 stars.