Globe Life receives polarized feedback (3.5/5 average) with excellent individual customer service interactions undermined by systemic issues in billing, account management, payment processing, and aggressive sales tactics.
What customers love
Common concerns
Customers mention
Personnel very friendly. Answered all questions instantly. Took time to explain to me their app. Treated me with respect. Thank you for making this a good experience
Young man on phone helped me with my issues that I was having for months trying get info straight w other calls to company not understanding he was pro his name something j .thank u again Pamela curtis
In 2024/2025 I wasn't given correct information on filing a claim; however on 4/13/26 I spoke with a claims representative who was kind and compassionate in explaining what needed to be done. Thank you Robin and Nafateria; ,
I was hacked and needed assistance.
Globe Life is rated 3.5 out of 5 from 40 verified customer reviews on ReviewTerminal — rated Average. 60% of customers gave 4 or 5 stars.
Globe Life has an average rating of 3.5 out of 5 based on 40 customer reviews on ReviewTerminal.
Globe Life has 40 verified customer reviews on ReviewTerminal. Every review is from a real customer and is published without company involvement.
Based on 40 verified customer reviews, Globe Life holds an average rating of 3.5 out of 5 — rated Average on ReviewTerminal. 60% of customers gave 4 or 5 stars.