GNC Reviews: 16 Verified Reviews (1.8/5)

ReviewTerminal SummaryBased on recent reviews

GNC suffers from severe operational failures across online ordering, shipping, refunds, and customer service, with a 1.8/5 rating driven primarily by billing errors, unshipped orders, and refusal to resolve issues.

What customers love

Product quality and effectiveness when received
Occasional exceptional customer service gestures from leadership
Good packaging quality

Common concerns

Orders charged but never shipped or processed for weeks; customer service refuses to resolve or provides false shipping confirmations
Billing errors including double-charging without authorization; refunds denied or delayed indefinitely
Customer service unresponsive, dismissive, or unreachable; chat timeouts and unanswered emails are standard
In-store staff unprofessional and disrespectful; inconsistent application of promotions and coupons
Product discontinuation without offering alternatives; manufacturer changes without notification
Arbitrary account flags used to deny refunds and refuse shipment of paid items

Customers mention

online shipping failuresbilling and refund issuescustomer service unresponsivenessin-store staff conductproduct discontinuationfraud concerns

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Showing 16 reviews

Verified

fady hammed Fido

7 February 2026

hi quality good packaging

Page 2 of 2 · 16 reviews

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Frequently asked questions about GNC

Is GNC trustworthy?

GNC is rated 1.8 out of 5 from 16 verified customer reviews on ReviewTerminal — rated Bad. 19% of customers gave 4 or 5 stars.

What is GNC's rating?

GNC has an average rating of 1.8 out of 5 based on 16 customer reviews on ReviewTerminal.

How many reviews does GNC have?

GNC has 16 verified customer reviews on ReviewTerminal. Every review is from a real customer and is published without company involvement.

GNC — Review Summary

Based on 16 verified customer reviews, GNC holds an average rating of 1.8 out of 5 — rated Bad on ReviewTerminal. 19% of customers gave 4 or 5 stars.

GNC Reviews