GoDaddy delivers exceptional customer service with highly knowledgeable support staff, though website complexity and long wait times frustrate some users.
What customers love
Common concerns
Customers mention
Go Daddy makes it easy. Go Daddy!
It was easy to talk with Chris as he understood the direction of my vision. Help analyzed and provided advice re: my options to make my brand stand out. The friendliness and professionalism truly are appreciative.
Thank you for being so patient and for your willingness to help and walk me through the steps, even though I was not at my computer to add DNS codes. I was able to review my notes and do it myself.
The support and service provided by Edward were outstanding, helping me use all the services of GoDaddy as they always provided.
Ryan was very patient & knowledgeable especially given the complexity of what I was trying to do
Lynn was extremely helpful and knowledgeable, I had about 20 years of accounts and he helped me organize everything. I’m extremely happy..
I have been using Airo AI to develop my website and the tool is truly astonishing, very close to working with a human developer (in a good way). But I finally needed support when my website would not load and I spent days trying to get someone to fix it. Ten minutes with Dustin on the phone when I was ready to quit was all it took. He just knew what the problem was and fixed it.
Tara is the best She took so much time to talk us through some technical issues with our website and was super kind throughout. She helped us to optimize our site for our needs, and was a pleasure to work with. Thank you!!
My customer experience exceeded my expectations. Coby did a great job!
To those who are “not tech savvy”, it was good to know that GOOD CUSTOMER SERVICE still exists in America! I have NEVER had this much problem with login to email account but the agent Anthony hung in there with me for 1-1/2 hour till we got the issue solved. Thank you soooo much Anthony for your time and expertise, we LOT MORE LIKE YOU
The technical support representative regarding the email setup was very helpful and professional.
He was very helpful and knowledgeable in the terms of service and I appreciate him for the help so keep up the good work.
The experience was exceptional The representative was kind and patient.
Kind, intelligent people
Always good to deal with their Help personnel, they are real humans and get it!
Based on 56 verified customer reviews, GoDaddy holds an average rating of 4.8 out of 5 — rated Excellent on ReviewTerminal. 96% of customers gave 4 or 5 stars.
