Klarna delivers a highly positive experience with its flexible payment plans and easy-to-use interface, though a small segment of users encounter account verification and payment processing issues that detract from the otherwise strong 4.6/5 rating.
What customers love
Common concerns
Customers mention
Frequently mentioned
The best in the world
Good service
Best ever has helped me out a lot in rough times
I like this app! Is amazing
great resources
I keep getting told that my account can't be verified, but somehow I have purchasing power. Kinda useless when you cant use it!
Fast and easy to do payment plan. I like that we can pick from a wide variety of stores. thankyou
Very easy to navigate
The ease of enrolment and instant decision concerning requests.
I love Klarna because it helps me to get things done an not have to worry so much w
Love that they help me out with free payments meaning the first payment is free then I pay the first payment next month it’s amazing helps me a lot on parts for my truck thanks Klarna
I’m still not sure of how to use the app.
Able to buy things without paying full price
good service
I’m so unhappy with you People I don’t understand it. I’ve had so many items returned but all you keep doing is telling me that I need to add a card to my file when I called you People four days ago and told you I was having a problem with my credit card somebody was charging on my account so I had to get a new card and I froze the other one, but the card payment went through of 2420 and you still asking me for more money why?
Based on 69 verified customer reviews, Klarna holds an average rating of 4.6 out of 5 — rated Excellent on ReviewTerminal. 90% of customers gave 4 or 5 stars.
