GoDaddy delivers exceptional customer service with highly knowledgeable support staff, though website complexity and long wait times frustrate some users.
What customers love
Common concerns
Customers mention
The support and service provided by Edward were outstanding, helping me use all the services of GoDaddy as they always provided.
Ryan was very patient & knowledgeable especially given the complexity of what I was trying to do
Lynn was extremely helpful and knowledgeable, I had about 20 years of accounts and he helped me organize everything. I’m extremely happy..
I have been using Airo AI to develop my website and the tool is truly astonishing, very close to working with a human developer (in a good way). But I finally needed support when my website would not load and I spent days trying to get someone to fix it. Ten minutes with Dustin on the phone when I was ready to quit was all it took. He just knew what the problem was and fixed it.
Tara is the best She took so much time to talk us through some technical issues with our website and was super kind throughout. She helped us to optimize our site for our needs, and was a pleasure to work with. Thank you!!
My customer experience exceeded my expectations. Coby did a great job!
To those who are “not tech savvy”, it was good to know that GOOD CUSTOMER SERVICE still exists in America! I have NEVER had this much problem with login to email account but the agent Anthony hung in there with me for 1-1/2 hour till we got the issue solved. Thank you soooo much Anthony for your time and expertise, we LOT MORE LIKE YOU
The technical support representative regarding the email setup was very helpful and professional.
He was very helpful and knowledgeable in the terms of service and I appreciate him for the help so keep up the good work.
The experience was exceptional The representative was kind and patient.
Kind, intelligent people
Always good to deal with their Help personnel, they are real humans and get it!
Ricardo gave me instructions. I did it. He was sent back info he requested. While he was addressing the request, my phone disconnected the phone. Perhaps a system can be created in a certain amount of time I could reconnect to 1st person working on the issue of disconnected.
Chad was excellent, he was patient, kept his cool while I was not always cool. Solved my problems and recommended very appropriately.
It was a pleasant experience however, the Agent I did the PIS sign up was not helpful. She was not willing to go an extra mile. I have a business, no matter what I strongly advise my people to be extra accommodating and put themselves in the customer’s shoes. Good job to her and am sorry I forgot her name at the POS Department
Based on 56 verified customer reviews, GoDaddy holds an average rating of 4.8 out of 5 — rated Excellent on ReviewTerminal. 96% of customers gave 4 or 5 stars.
