GoDaddy delivers exceptional customer service with highly knowledgeable support staff, though website complexity and long wait times frustrate some users.
What customers love
Common concerns
Customers mention
After 8 days, 8 phone calls, 14+ hours on the phone, 17 emails, and sending over 45 documents/selfies for verification, I was beyond frustrated and honestly felt completely let down by a company I’ve trusted for 16 years. As a small business owner, having critical website and email issues unresolved for months was incredibly stressful and costly to my business. Then I reached Zuzanna. She did what the previous representatives failed to do — she listened. She treated me with respect, took the time to understand my case, researched the issue properly, and genuinely cared about helping. After days of feeling ignored and passed around, she completely changed my experience and helped restore my faith in GoDaddy. I understand mistakes happen in large companies, but communication and follow-through matter. All I ever wanted was honesty, updates, and for someone to do what they said they would do. Zuzanna delivered exactly that. Thank you, Zuzanna, for your professionalism, patience, and genuine customer service. GoDaddy needs more people like you.
The agent took the time and patience to solve my problem!
They will not answer the phone On hod for more than an hour twice today and it has been a routine practice. If I did not have so many products there over the years I would NEVER call them. Customer service is horrible!
Good service along with efficient and polite staff
Scott Cranston was a very friendly, professional and knowledgeable agent. I had a great experience and is a satisfied customer. Thank you once again Scott. Craig N.
I'd give 5-stars but pricing for Non-profits is too high
Darwin was exceptional- he was excellent with his customer service and was able to give us exactly what we needed
I have been along time business account holder and my account was deactivated after one late payment because I changed banks. But I call customer service and the situation was corrected. The service was great very respectable and professional. I will certainly be using godaddy a little while longer.
Service rep was prompt and efficient handling my issue.
beautiful brows!!!
Very well organized and very easy to set up
Based on 56 verified customer reviews, GoDaddy holds an average rating of 4.8 out of 5 — rated Excellent on ReviewTerminal. 96% of customers gave 4 or 5 stars.
