Is GoDaddy trustworthy?

GoDaddy is rated 4.8/5 from 56 verified reviews — Excellent. 96% gave 4 or 5 stars.

What is GoDaddy's rating?

GoDaddy has an average rating of 4.8 out of 5 based on 56 customer reviews on ReviewTerminal.

GoDaddy Reviews: 56 Verified Reviews (4.8/5)

ReviewTerminal SummaryBased on recent reviews

GoDaddy delivers exceptional customer service with highly knowledgeable support staff, though website complexity and long wait times frustrate some users.

What customers love

Live human customer support agents who are patient, knowledgeable, and go above and beyond to resolve issues
Quick problem resolution and willingness to stay with customers through complex technical issues
Easy-to-use platform for non-technical users building websites and managing domains

Common concerns

Long phone wait times and difficulty reaching support
Platform setup and navigation is overly complicated with excessive add-on costs

Customers mention

customer servicetechnical supportwebsite setuplive agentsproblem resolutionpricing

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Showing 2 4-star reviews

Verified

Tonny Mukenya

21 May 2026

Very good and easy to do when you have…

Very good and easy to do when you have free time

Verified

Jim Schapperoew

21 May 2026

Jon was clear

Jon was clear, professional and helpful. The first representative was professional and helpful but he was, for me, hard to understand.

GoDaddy — Review Summary

Based on 56 verified customer reviews, GoDaddy holds an average rating of 4.8 out of 5 — rated Excellent on ReviewTerminal. 96% of customers gave 4 or 5 stars.

GoDaddy

Very good and easy to do when you have…

Jon was clear

GoDaddy — Review Summary

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