GoDaddy delivers exceptional customer service with highly knowledgeable support staff, though website complexity and long wait times frustrate some users.
What customers love
Common concerns
Customers mention
GoDaddy has REAL LIVE PEOPLE to assist with everything. I am fed up with bots that cant answer anything. Great staff, knowledgeable, helpful and friendly.
As a business owner, renewing my website at 10:30 PM was truly the last thing I wanted to deal with, and I had been dragging my feet on it for weeks. Thankfully, this ended up being such an easy and positive experience. Josh was incredibly helpful, patient, and efficient, made the entire process seamless, answered all of my questions clearly, and never made me feel pressured. What I expected to be a stressful task turned into something simple and painless. I genuinely appreciated the professionalism and positive attitude, especially that late at night. Great customer service goes a long way, and this was a great experience from start to finish.
They helped me resolve an issue that I did not know was an issue. Stayed with me until resolved.
Iris, is the best!!! She listened to me for almost 2 hours past her work shift and solved my issue AND helped me rebrand my entire website. I’m extremely happy that people like her exist in places where small businesses thrive.
Customer Service (Anthony) was awesome in helping with all my questions, very patient, extremely kind and considerate
Tara gave me excellent service. She was willing to go above and beyond to help me resolve my issue. I appreciate the extra support.
I have been with Godaddy for almost 24 years. Over these last two decades, there have been many policy changes and technology upgrades and transitions and Godaddy has been completely reliable.
Not a big tech guy, but GoDaddy makes it simple. Thank you, R
She did a great job talking me through everything. I would give her five stars.
Calls are taken with a welcoming voice which makes it easy to get the work done that is needed. Staff fixed my stuff. I appreciate that.
The knowledge and professionalism of Kelvin.
Michael is the absolute best at showing a house? He is so kind and the realtor is too.
Go Daddy makes it easy. Go Daddy!
It was easy to talk with Chris as he understood the direction of my vision. Help analyzed and provided advice re: my options to make my brand stand out. The friendliness and professionalism truly are appreciative.
Thank you for being so patient and for your willingness to help and walk me through the steps, even though I was not at my computer to add DNS codes. I was able to review my notes and do it myself.
Based on 56 verified customer reviews, GoDaddy holds an average rating of 4.8 out of 5 — rated Excellent on ReviewTerminal. 96% of customers gave 4 or 5 stars.
