Hamilton & Lewis has a severely inconsistent track record with a 3.0/5 rating driven by frequent order cancellations without explanation, quality/sizing mismatches, and poor communication, though some customers report excellent service and product quality when orders complete successfully.
What customers love
Common concerns
Customers mention
Great product. Good quality and good price. Communication could be a little better about when it would be dispatched and estimated day of delivery.
Item as described Good correspondence Quick delivery Would recommend
Great service, lovely product and quick delivery, highly recommended.
Good customer support
Excellent customer service
Good quality arrived quality not a bad price
Excellent customer service that was super responsive and helpful.
Had issues with some buffing compound on the ring leaving marks. Emailed 8pm and got an email back at 20:05 reassuring me on the quality of the item and how remove excess compound. Worked and one very happy customer.
First time I have used this company but I would highly recommend as they were very efficient in delivering the item I had ordered.
I was so pleased to find the identical bracelet for my son for Christmas to replace the one that broke! The service was great and efficient! Thanks!
Great product and delivery along with great correspondence thank you Gary
Quick response to my order solid men's bracelet from unique
Prompt service. Quality product.
Happy with quality of product purchased
Great service, quick delivery and good prices. Friendly and quick responses to questions even on a Sunday evening.
Based on 40 verified customer reviews, Hamilton & Lewis holds an average rating of 3.0 out of 5 — rated Average on ReviewTerminal. 48% of customers gave 4 or 5 stars.