Hamilton & Lewis Reviews: 40 Verified Reviews (3.0/5)

ReviewTerminal SummaryBased on recent reviews

Hamilton & Lewis has a severely inconsistent track record with a 3.0/5 rating driven by frequent order cancellations without explanation, quality/sizing mismatches, and poor communication, though some customers report excellent service and product quality when orders complete successfully.

What customers love

Quick delivery and responsive customer service when orders are fulfilled
Good product quality and competitive pricing on received items
Helpful problem-solving with refunds when items are out of stock

Common concerns

Systematic order cancellations without explanation or apology, leaving customers waiting for refunds
Product quality and sizing mismatches between pictures and items received
Poor email communication responsiveness and lack of proactive order status updates
Slow and expensive shipping relative to delivery speed promised
Potential legitimacy concerns regarding company registration and business operations

Customers mention

order cancellationcustomer service communicationproduct quality mismatchshipping delaysrefund processing

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Showing 17 5-star reviews

Verified

Brendan Graham

6 March 2023

Awesome International service!

Awesome International service: UK - Australia!

Verified

STEPHANIE PROFFITT

23 February 2023

Ordered a bracelet for a friend…

Ordered a bracelet for a friend unfortunately it was out of stock, they issued a refund with paypal and kept me updated with the progress. Great friendly, knowledgeable customer service.

Page 2 of 2 · 17 5-star reviews

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Frequently asked questions about Hamilton & Lewis

Is Hamilton & Lewis trustworthy?

Hamilton & Lewis is rated 3.0 out of 5 from 40 verified customer reviews on ReviewTerminal — rated Average. 48% of customers gave 4 or 5 stars.

What is Hamilton & Lewis's rating?

Hamilton & Lewis has an average rating of 3.0 out of 5 based on 40 customer reviews on ReviewTerminal.

How many reviews does Hamilton & Lewis have?

Hamilton & Lewis has 40 verified customer reviews on ReviewTerminal. Every review is from a real customer and is published without company involvement.

Hamilton & Lewis — Review Summary

Based on 40 verified customer reviews, Hamilton & Lewis holds an average rating of 3.0 out of 5 — rated Average on ReviewTerminal. 48% of customers gave 4 or 5 stars.

Hamilton & Lewis Reviews