Hamilton & Lewis has a severely inconsistent track record with a 3.0/5 rating driven by frequent order cancellations without explanation, quality/sizing mismatches, and poor communication, though some customers report excellent service and product quality when orders complete successfully.
What customers love
Common concerns
Customers mention
The item is smaller than the impression you get from the picture and overall slightly disappointing
Tried to order 4 rings, order was cancelled straight away due to manufacture problems but nobody had emailed to explain why it has been cancelled until I reached out. Nothing on the I asked to be kept in touch when it was sorted as I still wanted to make another order but company never replied to me. So now I won’t bother nothing on the website to say items are out of stock so don’t waste your time.
Based on 40 verified customer reviews, Hamilton & Lewis holds an average rating of 3.0 out of 5 — rated Average on ReviewTerminal. 48% of customers gave 4 or 5 stars.