Hamilton & Lewis has a severely inconsistent track record with a 3.0/5 rating driven by frequent order cancellations without explanation, quality/sizing mismatches, and poor communication, though some customers report excellent service and product quality when orders complete successfully.
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Customers mention
Bought a bracelet for a family member. I rang them after 4 days to check the progress of my order and they told me it had been out of stock and was due in that day. I received an email to say it had been sent out later that day and I did receive it 4 working days later. The website was easy to use and did have all the relevant information. My bracelet was packaged well and came in a lovely gift box. Box.
After a misunderstindg with first order , the second attempt went through very swiftly
Based on 40 verified customer reviews, Hamilton & Lewis holds an average rating of 3.0 out of 5 — rated Average on ReviewTerminal. 48% of customers gave 4 or 5 stars.