Hidden Jam delivers transformative group travel experiences with exceptional organization, curated communities, and high-quality amenities, though one customer experienced significant issues with pricing transparency, promised services, and accommodation logistics.
What customers love
Common concerns
Customers mention
Absolutely the most awful decision I have ever made: from the beginning the price was advertised at 2450, and then changed up in the call to 3900 I was looking at the website during the call and it was changed. It’s incredibly dishonest advertising. It was marketed as a social media/entrepreneur oppurtunity as well as having a one-on-one which I signed up for but never received: Ana also verified that I’d get a one on one and that never happened. The marketing workshop started by the guy giggling and flirting with a bunch of the girls which is incredibly unprofessional and just made the whole scenario a joke it wasn’t taken seriously. On the call I was told I was going to be on the other French persons boat and without any question from me was put on another boat which I didn’t agree to. The food was absolutely atrocious to say it was a Michelin star chef was not only false but I tried to go on other boats and buy myself food just to be able to eat a decent meal. I was required to do the dishes whilst others swam and enjoyed the sun. Absolutely unacceptable. I was not informed I’d be sharing a room- I’m not comfortable sharing a small bed with a female seeing as nowadays not everyone is straight it makes me feel uncomfortable. Sleeping ontop of a boat for that many days isn’t ideal. The people who’s boat I ended up on were also not informed they’d have two strangers added to their boat they were a group that all knew each other which wasn’t fair to them either. Furthermore my Roomate left toilet paper in the toilet and shit and left it there I mean the whole scenario to deal with was an absolute nightmare and it wasn’t even a long weekend it was a whole week I was stuck while others were served phenomenal food, without a comfortbale place to sleep or be. And the drama on the trip could make American reality shows look like child’s play.
Based on 8 verified customer reviews, Hidden Jam holds an average rating of 4.5 out of 5 — rated Excellent on ReviewTerminal. 88% of customers gave 4 or 5 stars.