Hike Footwear Reviews: 41 Verified Reviews (2.6/5)

ReviewTerminal SummaryBased on recent reviews

Hike Footwear has a severely divided customer base with a 2.6/5 rating: passionate repeat customers praise comfort and foot pain relief, while a much larger group reports unresponsive customer service, nearly impossible returns, and misleading return policies.

What customers love

Exceptional comfort and pain relief for plantar fasciitis, bunions, and foot problems
Lightweight, flexible design that feels good for extended walking
Some customers report excellent service and hassle-free exchanges when issues occur

Common concerns

Unresponsive and uncooperative customer service with weeks or months of delayed email responses
Deceptive return policy: advertised as easy/guaranteed but requires permission emails that go unanswered, items marked non-returnable if worn, and return addresses withheld
Chronic fulfillment issues including wrong sizes shipped, long shipping delays (2-3 weeks), and orders that never arrive
Quality control problems with shoes arriving defective, misshapen, or made of cheap plastic materials inconsistent with product descriptions
Aggressive counter-offers instead of refunds: discounts, exchanges, or retention tactics used to avoid honoring returns

Customers mention

return policycustomer serviceshipping delayscomfort and foot painsizing errorsunresponsive support

Filter:

Sort:

Showing 1 3-star review

Verified

Gail Woodburn

19 May 2026

The sneakers are great but you charge…

The sneakers are great but you charge way too much. I am on fixed income. I have bought a lot of sneakers from you. I will not buy anymore due too price

Frequently asked questions about Hike Footwear

Is Hike Footwear trustworthy?

Hike Footwear is rated 2.6 out of 5 from 41 verified customer reviews on ReviewTerminal — rated Poor. 39% of customers gave 4 or 5 stars.

What is Hike Footwear's rating?

Hike Footwear has an average rating of 2.6 out of 5 based on 41 customer reviews on ReviewTerminal.

How many reviews does Hike Footwear have?

Hike Footwear has 41 verified customer reviews on ReviewTerminal. Every review is from a real customer and is published without company involvement.

Hike Footwear — Review Summary

Based on 41 verified customer reviews, Hike Footwear holds an average rating of 2.6 out of 5 — rated Poor on ReviewTerminal. 39% of customers gave 4 or 5 stars.

Hike Footwear Reviews