Hike Footwear has a severely divided customer base with a 2.6/5 rating: passionate repeat customers praise comfort and foot pain relief, while a much larger group reports unresponsive customer service, nearly impossible returns, and misleading return policies.
What customers love
Common concerns
Customers mention
The HF Stride shoes are very comfortable, supportive, and fit well for general walking and standing. I am a senior and find these shoes to help me with my balance. In all, I bought three pairs for myself and my wife. Shipping delays (2-3 weeks) and not being able to exactly track my orders cost them one star. I guess I am spoiled being able to receive orders from Amazon and the like in 2-3 days.
great shoes! Still need to see how long they will wear. Need to read the small print on return policy. Pretty sure you're working always on smoothing it out. Delivery and return can use some work. Thank you!
Great product but it took very long to receive it and I was out of town when it finally arrived.
Based on 41 verified customer reviews, Hike Footwear holds an average rating of 2.6 out of 5 — rated Poor on ReviewTerminal. 39% of customers gave 4 or 5 stars.