Hike Footwear has a severely divided customer base with a 2.6/5 rating: passionate repeat customers praise comfort and foot pain relief, while a much larger group reports unresponsive customer service, nearly impossible returns, and misleading return policies.
What customers love
Common concerns
Customers mention
Love my Hike barefoot shoes. I own 8 pairs.
I like the first pair I bought better! They are so easy to wear! So very comfortable!
They were wonderful when a pair of shoes didn't fit me right, they had me select another pair that I wanted, and said to keep the pair that didn't fit, so I didn't have to go thru the trouble of returning, and sent me free a new pair! I definitely will purchase Hike shoes again!
When I first saw the ad for this sneaker, I was more than a little skeptical. However, once I put them on, I was delighted that they didn't hurt my bunions. I had been looking for this type of footwear forever. The delivery was smooth and I had no problems.
I love my 2 pairs of Hike Footwear. I will purchase more. The company is responsive, reliable, and a pleasure to do business with. I definitely feel the difference in foot comfort and a greater sense of stability. First class.
These shoes are very lightweight and comfortable. I don’t like an high arch support and these are perfect for me. They slip on and off easily. Walking in them feels so good!
Makes my balance feel more secure standing up.
Very comfy!
I now have 4 pair of Hike Footwear and love them. My second order, the incorrect sizes were ordered, and I wanted to exchange them for the correct sizes. When I did, your company said not to return the incorrect sizes, just pay for the shipping of the correct sizes. Highly recommend these sneakers to anyone looking for a comfortable walking shoe. I was able to find neighbors that can wear the incorrect sizes and they love them also. Keep up the good work and good customer service.
Love them. Placed another order for 3 pair and still waiting for them to ship.
These shoes are fantastic. I have some foot problems and these shoes have completely elimiated the majority of the pain. I will be a repeat customer no question.
Comfortable Stylish
I absolutely love my Hike shoes! I'm 78 and they are the most comfortable shoes I have ever had on. They are perfect. My only complaint is the black and the tan pair have to be tied. They also hurt my big toe. I have arthritis and cannot tie shoes with regular laces. I told your representative this and they told me to tie them once and put the leftover lace down in the shoe. I am not able to wear these shoes and I informed you of that but I heard nothing. Can they be returned?
Based on 41 verified customer reviews, Hike Footwear holds an average rating of 2.6 out of 5 — rated Poor on ReviewTerminal. 39% of customers gave 4 or 5 stars.