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Homecentredirect

homecentredirect.co.uk
4.8

20 reviews

75%
5-star
100%
Positive
0%
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ReviewTerminal Summary

Homecentredirect delivers excellent customer service with high-quality products at competitive prices, achieving 4.8/5 through proactive communication and responsive problem resolution, though occasional delivery delays occur.

What customers love

  • Exceptional customer service with named staff (Mahad, Alistair, Lyndsay) providing personalized attention and rapid issue resolution
  • High-quality products at competitive pricing compared to other retailers
  • Reliable communication throughout the ordering and delivery process, keeping customers informed even during delays

Customers mention

customer servicedeliveryproduct qualitycompetitive pricingcommunication

Frequently mentioned

ServiceDeliveryCustomerProductsHappyExcellent
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Showing 20 reviews
T
Verified
Tom Walsh
18 May 2026

I purchased two doors from Home Centre

I purchased two doors from Home Centre. The was a size problem with them. I contacted HC and they promptly replied to me and worked to ship out a new set of doors. Really great service. Would highly recommend.

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Verified
happy customer
1 May 2026

very happy with my purchase, super helpful store manager

very happy with my purchase, super helpful store manager, beautiful product. While there was a delay in getting a delivery date, as soon as I contacted them Mahad was so helpful and kept in regular contact with me. I would definitely by from Home centre direct again.

J
Verified
Jinkeer K.
10 April 2026

Lovely French style wardrobe

I bought a French style wardrobe which I find quite difficult to find anywhere in Ireland. So glad Home Centre Direct has lovely products. Shopping online on their website is easy and prices are very reasonable.

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Verified
Jackie
9 April 2026

Happy with my order.

Despite a delay, which I believe was out of the control of the company, I received my order in two separate deliveries. The products were exactly as I ordered and were speedily delivered once they were received. I am happy with my products.

M
Verified
Mo O Donnell
7 April 2026

Shopping made EASY ....Thank You😊

I found the experience of shopping here to be one of the best. Allister and his Dad Lyndsay were a pleasure to deal with i ordered carpet and 2 chairs. I absolutely love the chairs they are exactly what I wanted. Also they contacted me to let me know the delivery arrangements and Lyndsay and his lovely wife called to deliver. Everything was easy.

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Verified
Lily Coleman
16 March 2026

Great customer service!!!

The item I ordered was unavailable in the end but I was emailed straight away and refunded immediately. I found Mahad very friendly, helpful and professional. I would definitely order from them again.

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Verified
Dermot
14 March 2026

If there was 6 stars for this company I…

If there was 6 stars for this company I would give it.From ordering over the phone they were first class and delivered by the 2 most wonderful couple. Top company with top quality products . Dermot

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Verified
Paul Brierley
11 March 2026

Good Service

Extremely happy with the product. Purchased a table which was easy to assemble and great quality. There was a slight delay with my delivery however Mahad contacted me directly and resolved the issue quickly and was very responsive. Good experience overall.

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Verified
Patrice Thornton
5 March 2026

Great Products - Good Value for Money - Excellent and Regular Communication

Great Products - Good Value for Money - Excellent and Regular Communication - despite a delay in stock delivery - this was well communicated and I never felt in the dark.

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Verified
Anca
10 February 2026

The only reason I give this review 4…

The only reason I give this review 4 stars is because we returned our order which we felt had a slight defect. The delivery, customer services and returns process was quick, smooth and amazing. Mahad ensured our order was delivered and that we were happy with it and then arranged for the package to be picked up. Would really recommend Home Centre Direct!

J
Verified
James Conheady
3 February 2026

Excellent service and value

Excellent service and value. Delivery man, Lyndsay, was very professional and customer focused and went out of his way to expedite the delivery. Would highly recomment24/01/26

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Verified
Sinead Dillon
2 February 2026

I purchased a large rug from Home…

I purchased a large rug from Home Centre Direct, it was a seamless transaction, I received the rug 1-3 weeks from the order date as advised, it was really well packaged and super quality. Also, it was €50 cheaper than othet websites I had considered.

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Verified
Alan
31 January 2026

Great customer service from start to…

Great customer service from start to finish. Kept well informed throughout and table was well packaged. Table is very quality too. Great experience.

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Verified
charles hegarty
21 January 2026

competitive pricing & products & fast…

competitive pricing & products & fast delivery

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Verified
Wendy
4 November 2025

Brilliant service and staff were very…

Brilliant service and staff were very helpful and goods arrived in great condition Highly recommended

Page 1 of 2 · 20 reviews

Homecentredirect — Review Summary

Based on 20 verified customer reviews, Homecentredirect holds an average rating of 4.8 out of 5 — rated Excellent on ReviewTerminal. 100% of customers gave 4 or 5 stars.

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