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Homecentredirect

homecentredirect.co.uk
4.8

20 reviews

75%
5-star
100%
Positive
0%
1-star
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ReviewTerminal Summary

Homecentredirect delivers excellent customer service with high-quality products at competitive prices, achieving 4.8/5 through proactive communication and responsive problem resolution, though occasional delivery delays occur.

What customers love

  • Exceptional customer service with named staff (Mahad, Alistair, Lyndsay) providing personalized attention and rapid issue resolution
  • High-quality products at competitive pricing compared to other retailers
  • Reliable communication throughout the ordering and delivery process, keeping customers informed even during delays

Customers mention

customer servicedeliveryproduct qualitycompetitive pricingcommunication
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Showing 20 reviews
J
Verified
jo keane
6 October 2025

High Quality Products, excellent service.

I bought a large rug and a modern coffee table online from Homecentredirect in Omagh . I was very impressed by the service provided . A slight mix- up in the delivery process was quickly dealt with . Communication with their customer care dept was swift ,courteous and professional . Both items puchased were of very high quality , and , importantly , were very competitively priced . I would wholeheartedly recommend this company and look forward to doing business with them again in the future .

T
Verified
Tinkerlillie
22 August 2025

Refreshingly excellent buying…

Refreshingly excellent buying experience. We knew which electric fire we wanted and as usual I trawled the internet for a competitive price. I found it at Home Centre Direct. Alistair was brilliant in all aspects - from the initial correspondence and getting me the best price, sourcing the additional frame we wanted, right through to keeping me updated on the process of delivery (we are in the UK mainland). I can't recommend this Company highly enough and they'll be my first port of call whenever I need anything they may be able to get me. Just great!

S
Verified
Sally
18 August 2025

Very happy with everything

Very good customer service, returned my phone calls promptly relating to delivery Good price . Very happy would buy from here again

J
Verified
Jackie Martin
3 July 2025

Home direct specifically ordered an…

Home direct specifically ordered an item of outdooor furniture for me from a UK supplier and delivered to Dublin at no charge. Excellent customer service, would recommend.

G
Verified
Gareth Williams
2 April 2025

Great customer service

Very slight issue with my delivery. Quickly resolved with Great Customer service from Alistair. Would definitely recommend this company. Hope to buy something else in the future from here.

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Homecentredirect — Review Summary

Based on 20 verified customer reviews, Homecentredirect holds an average rating of 4.8 out of 5 — rated Excellent on ReviewTerminal. 100% of customers gave 4 or 5 stars.

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