Homecentredirect delivers excellent customer service with high-quality products at competitive prices, achieving 4.8/5 through proactive communication and responsive problem resolution, though occasional delivery delays occur.
What customers love
Customers mention
very happy with my purchase, super helpful store manager, beautiful product. While there was a delay in getting a delivery date, as soon as I contacted them Mahad was so helpful and kept in regular contact with me. I would definitely by from Home centre direct again.
Despite a delay, which I believe was out of the control of the company, I received my order in two separate deliveries. The products were exactly as I ordered and were speedily delivered once they were received. I am happy with my products.
Extremely happy with the product. Purchased a table which was easy to assemble and great quality. There was a slight delay with my delivery however Mahad contacted me directly and resolved the issue quickly and was very responsive. Good experience overall.
The only reason I give this review 4 stars is because we returned our order which we felt had a slight defect. The delivery, customer services and returns process was quick, smooth and amazing. Mahad ensured our order was delivered and that we were happy with it and then arranged for the package to be picked up. Would really recommend Home Centre Direct!
I bought a large rug and a modern coffee table online from Homecentredirect in Omagh . I was very impressed by the service provided . A slight mix- up in the delivery process was quickly dealt with . Communication with their customer care dept was swift ,courteous and professional . Both items puchased were of very high quality , and , importantly , were very competitively priced . I would wholeheartedly recommend this company and look forward to doing business with them again in the future .
Based on 20 verified customer reviews, Homecentredirect holds an average rating of 4.8 out of 5 — rated Excellent on ReviewTerminal. 100% of customers gave 4 or 5 stars.