hoppa Reviews: 41 Verified Reviews (3.0/5)

ReviewTerminal SummaryBased on recent reviews

Hoppa offers an easy booking system and generally reliable service at competitive prices, but suffers from critical operational failures including no-show drivers, poor customer support responsiveness, and safety concerns, resulting in a 3.0/5 rating despite mostly positive individual service experiences.

What customers love

Easy and intuitive booking website/app process
Friendly, professional drivers and on-time pickups (when service is delivered)
Competitive pricing compared to alternatives

Common concerns

Critical service failures: drivers no-show or don't arrive, leaving customers stranded at airports, especially at night
Poor customer support: unresponsive email communication, inability to amend bookings, no incoming call availability
Safety and quality control issues: reckless driving, unsafe vehicle conditions, driver misconduct (aggression, assault), and service quality inconsistency including wrong vehicle supplied

Customers mention

Booking systemDriver reliabilityAirport pickup/no-showCustomer supportPricing

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Frequently asked questions about hoppa

Is hoppa trustworthy?

hoppa is rated 3.0 out of 5 from 41 verified customer reviews on ReviewTerminal — rated Average. 2% of customers gave 4 or 5 stars.

What is hoppa's rating?

hoppa has an average rating of 3.0 out of 5 based on 41 customer reviews on ReviewTerminal.

How many reviews does hoppa have?

hoppa has 41 verified customer reviews on ReviewTerminal. Every review is from a real customer and is published without company involvement.

hoppa — Review Summary

Based on 41 verified customer reviews, hoppa holds an average rating of 3.0 out of 5 — rated Average on ReviewTerminal. 2% of customers gave 4 or 5 stars.

hoppa Reviews

Frequently asked questions about hoppa

Is hoppa trustworthy?

What is hoppa's rating?

How many reviews does hoppa have?

hoppa — Review Summary

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