Hydrohealth customers (4.4/5) report significant health improvements, particularly for kidney function, with exceptional customer service widely praised, but hardware durability issues and payment/refund disputes create serious concerns for a meaningful minority.
What customers love
Common concerns
Customers mention
I brought 2bottles January 16 2025 with extented warranty in October one of my bottles stop charging I called about the problem they asked for a video of what's wrong I send it then returned the bottle for the warranty I have not heard from them since or get my bottle back they scammed me
First the product, the hydrogen bottle works as advertised. I have really noticed a difference in my health after 3 months of drinking two 14 ounces a day. The customer service is spot on. They answered all my inquiries in a timely manner. Great company.
do not send any more of your product! Thank you!
Item arrived fast and as described. No complaints
The quality of the bottle is better than anything I've ever seen, I know wat bottle I will be using for years
Customer service has been exceptional, praise for the people behind it.
The company is very efficient, professional and extremely personal. Gail was the representative that helped me and she went above and beyond with the area that I needed help.
I accidentally placed an order with hydrohealth….I notified them within 15 minutes to please cancel the order….they responded right away. As soon as I received the order confirmation and order number, I emailed it to customer service - they responded, notified me that the order was canceled and the charge removed from my credit card. Wonderful customer service - I wouldn’t hesitate to order from them in the future.
So far I am loving this bottle. For some reason I am drinking a lot more water which is good. I would like to see a cap that has a straw though or even a flip top to drink from. I drink water while I am driving and that is not possible and stay dry right now
Before I started drinking the hydro health water when I urinate it always sends a nervous feeling all through my body. I thought I was not drinking enough enough water, but now I drink one bottle of hydrogen water every day without as much regular water and there is no more nervous feeling. Thanks hydrohealth.
I was diagnosed last year with stage 3 CKD and I decided to try hydrogen water so I ordered 1 bottle and I have not looked back since . I have still to get my yearly blood check done so the jury is still out on that one, but I do know that my energy is much better I'm sleeping better and my sense of well being is so much better. I unfortunately dropped the lid of my bottle and a bit broke off, so I spoke to Gail @ customer service and she was so kind and got me a new bottle for half price. I am very grateful so a huge thank you to Gail for her assistance and kindness. Jeanette Findlay
Preparing and drinking water which has gone through the hydrogen process is one of the easiest things I have done for my health. In three months my eGFR has gone from 67 to 78. This is very rewarding and proves this water does what it is advertised to do. There are a lot of other benefits too which I am experiencing but not so much as confidence in the process given these results. Thank you
As an OAP, I am trying everything and anything to keep healthy. So, when I saw advertisements about Hydrohealth and how it can help fight certain ailments in our bodies, I decided to invest in it even though I was sceptical. When I received my order, I emailed my concerns and Gail quickly replied reassuring me with such empathy that I felt so glad to have bought hydrohealth water bottles. It’s been exactly one week that I started to use my bottle and I can confirm that it works. I have actually noticed some improvements around inflammation that was ravaging my whole body. It has boosted my energy and strength. Thank you so much Gail for your understanding and support. Please keep it up
I love my Hydro health bottle. It's made my face smooth and look much younger. I have rosacea and this has reduced most of the redness. I look 20 years younger. I have received many compliments
Gail, in the Customer Service department, was so understanding and helpful in resolving my issue. I had a Senior moment and was confused as to what I was ordering! Everything has been straightened out now! Thank you so much!
Based on 40 verified customer reviews, Hydrohealth holds an average rating of 4.4 out of 5 — rated Great on ReviewTerminal. 85% of customers gave 4 or 5 stars.