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Jack Gear Financial

jackgearfinancial.co.uk
5.0

20 reviews

100%
5-star
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ReviewTerminal Summary

Jack Gear Financial delivers exceptional service with a perfect 5.0/5 rating, with customers consistently praising staff responsiveness, expertise in securing mortgages in difficult circumstances, and exceptional personal attention throughout the process.

What customers love

  • Staff expertise and problem-solving, particularly Helen Lang and Georgia, who secured mortgages in challenging situations and went above and beyond expectations
  • Responsive communication and availability, with staff following up promptly, explaining processes clearly, and keeping clients updated throughout
  • Fast turnaround times and efficient handling of applications, mortgages, and associated services like conveyancing and insurance

Customers mention

Helen Langmortgage advicecommunicationfirst-time buyersquick turnaroundremortgaging

Frequently mentioned

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Showing 20 reviews
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Mrs Melanie Scott
22 January 2025

Amazing service . Helen Lang is a star

Where to start. We were so badly let down by our current mortgage providers, we found out 2 days before Christmas that they were not prepared to loan us any more money for the sake of our new house. We rang Jack Gear Financial that morning and Helen Lang contacted us later the same day . Despite it being Christmas and the holidays , this angel of a lady worked so hard and a week later secured us a new mortgage. This is the 3rd time we have tried to move , other buyers pulled out. Helen was kind, understanding and empathetic, she is a star. Thank you so much you literally rescued us.

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lewis putt
8 November 2024

Jack and the team were fantastic help…

Jack and the team were fantastic help once again with re-mortgaging our property! Thanks guys!

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Caroline Garside
2 November 2024

Fantastic help and support.

Helen has been amazing from the minute I contacted her right through to the end when I completed yesterday. She always kept her promises of ringing me or sending me information on an email. I will definitely ask her to do my next one in a few years. Thank you for your help and for being so friendly and approachable.

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Mike Doyle
10 October 2024

Thank you

Jack and the team have been great from the get go .Very helpful and always given us the information we need to get processes over then line . I can't thank Jack and everyone involved enough .

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Pol49
10 October 2024

Fabulous Service

Georgia at Jack Gear was fantastic when we were looking for a small mortgage to fund our property purchase. She was informative, really patient and diligent in her dealings with us. Wouldn't hesitate to recommend!

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Karen Amas Payne
1 October 2024

Great Service & Communication

Thank you to Jack and to Madison for excellent communication and advice regarding my remortgage, securing an excellent rate of interest on my remortgage with the same new provider literally just a week or so before the remortgage went through. Very happy! I would highly recommend and use again when my existing deal comes to an end. Thank you so much.

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Rob Palmer
27 September 2024

We have use Jack Gear a couple of…

We have use Jack Gear a couple of times, and been very happy with the service, this time we got Georgia who was brilliant nothing was to much hassle and making sure we where doing everything right. Thank you

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Jack
18 September 2024

We have had a brilliant experience with…

We have had a brilliant experience with Jack gear financial. Georgia has worked so hard to secure us a mortgage in tricky circumstances, previous mortgage advisors we approached didn't think it would be possible to get us a mortgage on our home which needed complete renovations. Georgia went above and beyond to make it work and found us a creative option which meant we could buy our dream home. She kept us updated throughout and we couldn't recommend her more. We will definitely be returning customers, thank you again!

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Alfie Birchmore
16 September 2024

Jack Gear Financial - Absolutely amazing!!

Jack and Maddie were great from start to finish, keeping in touch with us throughout the whole process! Everything went smoothly and having the support of Jack and his team, with their knowledge and guidance made buying our first home a lot less daunting than we thought it would be! We couldn’t recommend them highly enough!!

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Mr Travis
14 August 2024

Helen was great

Helen was great, she explained everything we had to do as we went through the process of consoilidating two mortgages. Professional, friendly and made our journey easy. We would recommend Helen to anyone.

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John
11 August 2024

Jack Gear Financial - Excellent advice and service!

Jack Gear and his team managed the mortgage application and approval process with professionalism and A1 communication from the very first interaction. The advice received and timeliness of updates and next steps in the process, was excellent. I would highly recommend the service from JGF.

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Jordan Kristian Buckland
6 August 2024

Amazing at what she does

From start to finish Helen performed faultlessly and was always on hand when needed any questions and answers answered. Will definitely be using her in the future when I need to remortgage thank you Helen

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Claire Helena
6 August 2024

Fantastic service …

I can’t begin to explain how amazing Helen was throughout the whole house buying process. As first time buyers, we were nervous and unsure of the process but Helen guided us with friendliness and sensitivity and always made us feel we were a team. She gave us the confidence that she would deliver and that she did. Thank you Helen, we would wholeheartedly recommend (and have done already to several friends).

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Daniel Williamson
2 August 2024

Helen was really helpful & being…

Helen was really helpful & being available whenever I needed her. Also very good at explaining things & made it easy for me to understand. Did everything even the insurance side of things & took a lot of stress off my shoulders as a first time buyer. Would definitely recommend.

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Bernadette
2 August 2024

Fantastic service from…

Fantastic service from Jackgearfinancial. Our consultant Helen was absolutely wonderful and skilled to deliver the best service we could have ever had. Helen made the whole process seamless, explaining every detail and step while encouraging us along the way! I highly recommend them all the way

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Jack Gear Financial — Review Summary

Based on 20 verified customer reviews, Jack Gear Financial holds an average rating of 5.0 out of 5 — rated Excellent on ReviewTerminal. 100% of customers gave 4 or 5 stars.

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