Joyofsweets has a severe operational crisis with a 1.4/5 rating driven by systemic failures in order fulfillment, shipping delays, and almost complete non-responsiveness to customer complaints.
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Customers mention
I cannot fault this company at all. Placed a last minute order for my daughter’s 13th birthday party. They could not have been more helpful! Posted in 24 hours & everything was there as ordered. Exceptional customer service throughout & communication was spot on as well. Highly recommended & would definitely use again! Thank you so much
I know this company very well and have had many orders from them, would just like to say that their sweets are very nice, with a great selection of choice and good value. I know that some customers me too, were having issues with delivery but I can rest assure you, you will receive them, it's just a technical fault they were experiencing. That's why I am going to carry on ordering their lovely sweets, and stay SWEET!
Amazing service Thank you so much Will definitely order again Xxxxx
Joyofsweets is rated 1.4 out of 5 from 40 verified customer reviews on ReviewTerminal — rated Bad. 10% of customers gave 4 or 5 stars.
Joyofsweets has an average rating of 1.4 out of 5 based on 40 customer reviews on ReviewTerminal.
Joyofsweets has 40 verified customer reviews on ReviewTerminal. Every review is from a real customer and is published without company involvement.
Based on 40 verified customer reviews, Joyofsweets holds an average rating of 1.4 out of 5 — rated Bad on ReviewTerminal. 10% of customers gave 4 or 5 stars.