Joyofsweets has a severe operational crisis with a 1.4/5 rating driven by systemic failures in order fulfillment, shipping delays, and almost complete non-responsiveness to customer complaints.
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Customers mention
I cannot fault this company at all. Placed a last minute order for my daughter’s 13th birthday party. They could not have been more helpful! Posted in 24 hours & everything was there as ordered. Exceptional customer service throughout & communication was spot on as well. Highly recommended & would definitely use again! Thank you so much
I know this company very well and have had many orders from them, would just like to say that their sweets are very nice, with a great selection of choice and good value. I know that some customers me too, were having issues with delivery but I can rest assure you, you will receive them, it's just a technical fault they were experiencing. That's why I am going to carry on ordering their lovely sweets, and stay SWEET!
Amazing service Thank you so much Will definitely order again Xxxxx
Based on 40 verified customer reviews, Joyofsweets holds an average rating of 1.4 out of 5 — rated Bad on ReviewTerminal. 10% of customers gave 4 or 5 stars.